Bookseller - Temporary

Barnes & Noble•Flagstaff, AZ

18d

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also helps maintain the store’s presentation and efficient operation by unpacking and shelving deliveries, tidying displays, and operating registers with speed and professionalism. Booksellers are expected to demonstrate reliable attendance, flexibility when scheduling gaps arise, a positive and energetic approach, consideration for colleagues, cheerfulness with customers, and a willingness to learn. They are trained to use store technology, maintain merchandising and visual presentation, serve customers at the register, receive and shelve deliveries, locate products using available resources, support the café team when needed, and follow loss-prevention and de-escalation procedures. The position involves substantial physical activity, including prolonged standing, repetitive bending, lifting, and frequent walking. Booksellers may also support other stores in the wider Cluster when able and needed. As their expertise grows, they build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and help support sales priorities. Booksellers who master the role are expected to advance to Senior Bookseller. They must comply with company policies and procedures. Benefits depend on scheduled weekly hours and location. Those working fewer than 20 hours per week receive an employee discount, EAP, and sick pay. Those working 20 to 29.99 hours receive those benefits plus paid time off, including paid maternity and parental leave, company-paid holidays, transit benefits, and a 401(k) with company match. Those working 30 hours or more also receive comprehensive health benefits, healthcare and dependent-care spending accounts, disability benefits, life insurance, and tuition reimbursement. Benefits are subject to plan terms and may vary by location and state regulations.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store needs, including the ability to fill scheduling gaps when able.
Positive, energetic, hardworking, and reliable approach to assigned tasks.
Consideration and support for colleagues and a consistently helpful, cheerful approach to customers.
Aptitude and willingness to learn new skills and store knowledge.
Comfort and efficiency using registers, computers, tablets, programs, and other tools.
Ability to develop merchandising and visual merchandising skills.
Ability to operate a register competently and serve customers quickly and reliably.
Ability to support receiving, unpacking, and accurate shelving of deliveries.
Ability to locate books and other products using personal knowledge, colleagues, BookMaster, and available information tools.
Willingness to support the café team when needed.
Understanding of loss-prevention procedures and de-escalation techniques, including identifying theft and seeking support for problematic behavior.
Ability to perform prolonged standing, repetitive bending, lifting, and frequent walking.
Willingness to work weekends and most holidays, as the stores are open every day.

Responsibilities

Welcome customers, answer questions, and help them find books and other products.
Maintain attractive store presentation, cleanliness, and efficient store operation.
Unpack and shelve deliveries, maintain displays, and support receiving activities accurately.
Operate registers quickly and reliably while providing professional customer service.
Use registers, computers, tablets, programs, BookMaster, and other available information tools.
Maintain book, gifting, toy, and other product-category sections and backstock through merchandising and visual presentation.
Develop product knowledge and make effective book and other product recommendations.
Support sales priorities, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Support the café team when needed.
Follow loss-prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
Maintain reliable attendance, respond flexibly to store scheduling needs when able, and support colleagues.
Work in other stores when able and needed to support the wider Cluster.
Comply with company policies and procedures.