Bookseller - Temporary

Barnes & Noble•Santa Monica, CA

18d

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports store operations by maintaining attractive displays, unpacking and shelving deliveries, keeping the store clean and organized, and operating registers to provide quick, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and dependable approach to assigned tasks, consideration for colleagues, cheerful customer service, and willingness to learn. The position involves developing operational skills and product knowledge across books and other store categories, contributing to sales objectives, supporting the café team when needed, and following company policies and procedures. The job requires prolonged standing, repetitive bending, lifting, and considerable walking. Employees may work at other stores when able and when needed to support the wider Cluster. As skills and experience develop, Booksellers are expected to progress toward the Senior Bookseller career step.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including availability that may support early mornings, late evenings, weekends, and most holidays.
Positive, energetic, hardworking, and reliable approach to assigned work.
Considerate and supportive collaboration with colleagues.
Cheerful, helpful customer service and willingness to go out of the way to assist customers.
Aptitude and willingness to learn new skills and store knowledge.
Comfort using registers, computers, tablets, programs, and other tools.
Ability to perform prolonged standing, repetitive bending, lifting, and considerable walking.

Responsibilities

Welcome customers, answer questions, and help them find appropriate books and products.
Maintain attractive store presentation, cleanliness, displays, and merchandise sections.
Unpack and receive deliveries and shelve merchandise efficiently and accurately.
Operate registers quickly, reliably, and professionally.
Use store technology and information tools, including BookMaster, to locate books and products.
Support the café team when needed.
Understand and follow loss prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children's books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
Use product knowledge to maintain sections and backstock, make recommendations, and help customers shop.
Support sales objectives and products, including Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Maintain reliable and punctual attendance, fill scheduling gaps when able, and work supportively with colleagues.
Comply with company policies and procedures.