Bookseller - Temporary

Barnes & Noble•Jonesboro, AR

17d•Onsite

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, recommending books and products, maintaining store presentation, processing purchases, and helping the store operate efficiently. The role includes unpacking and shelving deliveries, supporting merchandising and store cleanliness, and assisting the café team when needed. Booksellers are expected to provide cheerful, helpful customer service; work positively and reliably with colleagues; maintain punctual attendance; and be flexible in responding to store scheduling needs. Stores are open from early mornings to late evenings every day, including weekends and most holidays. Booksellers learn and use store technology and tools, develop merchandising and visual presentation skills, operate registers, support receiving and shelving, locate products using available information resources, and follow loss-prevention and de-escalation procedures. The role involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work at other stores when able and needed to support the wider Cluster. As they gain experience, Booksellers develop knowledge across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand products. They use this knowledge to maintain sections and backstock, make customer recommendations, and support sales objectives and new releases. With demonstrated mastery, Booksellers are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Positive, energetic, hard-working, and reliable approach to assigned tasks.
Supportive, considerate teamwork and willingness to help colleagues.
Cheerful, helpful customer-service approach.
Aptitude and willingness to learn new skills and knowledge.
Ability to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.
Willingness and ability to work early mornings, late evenings, weekends, and most holidays as scheduling requires.

Responsibilities

Welcome customers, answer questions, and help connect readers with appropriate titles and products.
Maintain attractive store presentation, displays, merchandising, and cleanliness.
Operate registers efficiently and provide professional, friendly customer service.
Unpack and receive deliveries and shelve products accurately and efficiently.
Use store technology and information tools to locate books and other products.
Support the café team when needed.
Follow loss-prevention procedures and use de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of books and other product categories and use it to maintain sections and backstock.
Make effective book and product recommendations and help customers with their shopping.
Support sales objectives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Maintain reliable, punctual attendance and respond flexibly to store scheduling needs.
Support colleagues and, when able and needed, work in other stores across the wider Cluster.
Comply with company policies and procedures.