Bookseller - Temporary

Barnes & Noble•Lynchburg, VA

17d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming and assisting customers, connecting readers with books and other products, maintaining attractive store displays, helping the store run efficiently, unpacking and shelving deliveries, and operating registers. Booksellers are expected to work cheerfully and reliably, support colleagues, learn new skills, and uphold the store’s standards and policies. The role includes mastering operational skills such as using registers, computers, tablets, programs, and other tools; maintaining book and product presentation and store cleanliness; assisting with receiving and shelving deliveries; locating products using available information tools; supporting the café team when needed; and following loss-prevention and de-escalation procedures. Booksellers develop knowledge across books and other store categories to maintain sections, make recommendations, assist customers, and support sales objectives. As their expertise grows, they may advance to Senior Bookseller. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Employees may work in other stores when able and when needed to support the wider Cluster. The position is temporary. Starting hourly pay is $14.00, with the rate depending on experience, seniority, location, and other factors permitted by law.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Approach work positively and willingly, completing assigned tasks with purpose, energy, and reliability.
Be supportive and considerate of colleagues and helpful to customers.
Show aptitude and willingness to learn new skills and store knowledge.
Be comfortable and efficient using varied technology, including registers, computers, tablets, programs, and other tools.
Perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find suitable books and products.
Maintain attractive store displays, product presentation, and store cleanliness.
Unpack and shelve deliveries, and support receiving operations.
Operate registers quickly, accurately, and courteously.
Use registers, computers, tablets, programs, BookMaster, and other information tools to serve customers and perform store tasks.
Maintain book presentation and merchandising across books, gifting, toys, and other product categories.
Support the café team when needed.
Follow loss-prevention procedures and use de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children’s books, and other store categories to maintain sections and backstock and assist customers.
Make book recommendations and support sales objectives, including Our Monthly Picks, Book of the Year, Membership, and preorders.
Comply with company policies and procedures.
Support other stores in the Cluster when able and needed.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for employees scheduled 20 or more hours per week)
Company-paid holidays (for employees scheduled 20 or more hours per week)
Transit benefits (for employees scheduled 20 or more hours per week)
401(k) with company match (for employees scheduled 20 or more hours per week)
Comprehensive medical, dental, and vision benefits (for employees scheduled 30 or more hours per week)
Healthcare and dependent care spending accounts (for employees scheduled 30 or more hours per week)
Disability benefits (for employees scheduled 30 or more hours per week)
Life insurance (for employees scheduled 30 or more hours per week)
Tuition reimbursement (for employees scheduled 30 or more hours per week)