Bookseller - Temporary

Barnes & Noble • Costa Mesa, CA

18d • Onsite

About The Position

A Barnes & Noble Bookseller is an integral member of the bookselling team, welcoming customers, answering questions, and helping readers find books and other products. The role also supports the store’s presentation and daily operations by unpacking and shelving deliveries, maintaining displays, and operating registers in a quick, friendly, and professional manner.

Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and dependable approach to work, consideration for colleagues, and cheerful customer service. They should be willing to learn new skills and enjoy bookselling. The position requires proficiency in store technology, merchandising, register operations, receiving and shelving, product search tools, café support when needed, and loss-prevention and de-escalation procedures.

As experience develops, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales initiatives and new releases. Employees who demonstrate mastery of the role are expected to advance to Senior Bookseller. The position involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work in other stores when able and when needed to support the wider Cluster. Employees must comply with company policies and procedures.

Requirements

• Reliable and punctual attendance for scheduled shifts.
• Flexibility and responsiveness to store scheduling needs; stores are open early mornings to late evenings every day, including weekends and most holidays.
• A positive, purposeful, energetic, hard-working, and reliable approach to assigned tasks.
• A supportive and considerate approach to colleagues and a cheerful, helpful approach to customers.
• Aptitude and willingness to learn new skills and acquire knowledge about the store and its products.
• Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
• Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

• Welcome customers, answer questions, and help connect readers with appropriate titles and products.
• Maintain attractive store presentation, displays, cleanliness, and merchandising across books and other product categories.
• Operate registers quickly, competently, and reliably to provide professional customer service.
• Support receiving and unpacking deliveries and shelve products efficiently and accurately.
• Use store technology and information tools, including BookMaster, to locate books and other products.
• Support the café team when needed.
• Follow loss-prevention procedures, identify theft or problematic behavior, and seek support and use de-escalation techniques as appropriate.
• Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
• Maintain sections and backstock and present books and other products attractively.
• Make book and product recommendations and support sales objectives, including Monthly Picks, Book of the Year, Membership, preorders, and new releases.
• Attend scheduled shifts reliably and punctually, and fill scheduling gaps when able.
• Support colleagues and contribute to the wider store team, including working in other stores when able and needed.
• Comply with company policies and procedures.

Benefits

• Employee discount.
• Employee Assistance Program (EAP).
• Sick pay.
• Paid time off, including paid maternity and parental leave, for eligible schedules.
• Company-paid holidays for eligible schedules.
• 401(k) with company match for eligible schedules.
• Transit benefits for eligible schedules.
• Comprehensive medical, dental, and vision benefits for eligible schedules.
• Healthcare and dependent care spending accounts for eligible schedules.
• Disability benefits for eligible schedules.
• Life insurance for eligible schedules.
• Tuition reimbursement for eligible schedules.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed