Bookseller - Temporary

Barnes & Noble•Christiansburg, VA
•$14•Onsite

About The Position

A Barnes & Noble Bookseller welcomes customers, answers questions, and helps connect readers with books and other products. The role also supports the bookstore’s daily operations by maintaining attractive displays, unpacking and shelving deliveries, keeping the store tidy, and operating registers to provide quick, friendly, professional service. Booksellers work as part of a busy team and are trained to use store technology, merchandise products, locate items, support receiving and café operations, and follow loss-prevention and de-escalation procedures. As their experience grows, Booksellers build knowledge of books and other store categories, maintain sections and backstock, make recommendations, and help customers learn about sales initiatives and new releases. They are expected to follow company policies, demonstrate dependable and helpful conduct, and may support other stores in the wider cluster when able and needed. The position involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers who master the role’s skills are expected to advance to Senior Bookseller.

Requirements

  • Reliable and punctual attendance for scheduled shifts.
  • Flexibility and responsiveness to store scheduling needs, including availability as needed during the store’s early-morning to late-evening operating hours, weekends, and most holidays.
  • A positive, energetic, dependable, and purposeful approach to assigned work.
  • Consideration and support for colleagues.
  • A cheerful, helpful approach to customers.
  • Willingness and aptitude to learn new skills and store knowledge.
  • Ability to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
  • Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

  • Welcome customers, answer questions, and help them find books and other products.
  • Maintain store presentation, cleanliness, displays, sections, and backstock.
  • Unpack and receive deliveries and shelve products accurately and efficiently.
  • Operate registers to serve customers quickly and reliably.
  • Use store technology and information tools, including BookMaster, to find products.
  • Support the café team when needed.
  • Follow loss-prevention procedures, identify theft or problematic behavior, and seek support when appropriate.
  • Build knowledge of fiction, nonfiction, children’s books, and other store categories to make recommendations and assist customers.
  • Support sales objectives and promote relevant books, products, memberships, preorders, and new releases.
  • Comply with company policies and procedures.
  • Provide support at other stores in the cluster when able and needed.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off, including paid maternity and parental leave
  • Company-paid holidays
  • 401(k) with company match
  • Transit benefits
  • Comprehensive medical, dental, and vision benefits
  • Healthcare and dependent care spending accounts
  • Disability benefits
  • Life insurance
  • Tuition reimbursement
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