Bookseller - Temporary

Barnes & Noble•Danbury, CT

19d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookstore team, welcoming and assisting customers, connecting readers with books and other products, maintaining store presentation, and supporting efficient store operations. The role includes unpacking and shelving deliveries, tidying displays, and operating registers to provide quick, friendly, professional service. Booksellers are expected to be reliable, punctual, positive, flexible when scheduling needs arise, supportive of colleagues, cheerful with customers, willing to learn, and enthusiastic about bookselling. Booksellers are trained to use store technology and tools, maintain merchandise presentation and cleanliness, provide customer service at the register, process and shelve deliveries, locate products accurately, support the café team when needed, and follow loss-prevention and de-escalation procedures. The position involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work at other stores when able and needed to support the wider Cluster. As they gain experience, Booksellers develop knowledge of books across fiction, nonfiction, and children’s categories, as well as educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand. They use this knowledge to maintain sections and backstock, make recommendations, assist customers, and support sales objectives and new releases. The role is expected to develop toward the next career step, Senior Bookseller, as the employee demonstrates mastery of the required skills. Employees must comply with company policies and procedures. The position is temporary.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including the ability to fill scheduling gaps when able.
Positive, purposeful, energetic, hard-working, and reliable approach to assigned tasks.
Considerate and supportive conduct toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and store knowledge.
Willingness to develop proficiency in store operations, merchandising, register use, delivery processing, product lookup, café support, loss prevention, and de-escalation.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect readers with suitable titles and products.
Maintain attractive store presentation, displays, merchandise sections, and cleanliness.
Unpack and receive deliveries, then shelve products efficiently and accurately.
Operate registers quickly, competently, and professionally.
Use store technology, including registers, computers, tablets, programs, BookMaster, and information tools.
Locate books and other products accurately, using personal knowledge and available resources.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques, identify theft or problematic behavior, and seek support when appropriate.
Build knowledge of books and other store product categories and use it to maintain sections and backstock and assist customers.
Make effective book recommendations and support sales objectives, including Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Work flexibly to support store scheduling needs and, when able and needed, other stores in the wider Cluster.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for employees scheduled 20 or more hours per week)
Company-paid holidays (for employees scheduled 20 or more hours per week)
Transit benefits (for employees scheduled 20 or more hours per week)
401(k) with company match (for employees scheduled 20 or more hours per week)
Comprehensive medical, dental, and vision benefits (for employees scheduled 30 or more hours per week)
Healthcare and dependent care spending accounts (for employees scheduled 30 or more hours per week)
Healthcare spending account (for employees scheduled 30 or more hours per week)
Disability benefits (for employees scheduled 30 or more hours per week)
Life insurance (for employees scheduled 30 or more hours per week)
Tuition reimbursement (for employees scheduled 30 or more hours per week)