Bookseller - Temporary

Barnes & Noble•Orion Charter Township, MI

18d

About The Position

A Barnes & Noble Bookseller welcomes customers, answers questions, and helps readers find suitable books and products. The role also supports the store’s presentation and efficient operation by unpacking and shelving deliveries, maintaining displays, and serving customers at the register. Booksellers are expected to work positively and reliably, support colleagues, provide cheerful customer service, learn new skills, and enjoy bookselling. Booksellers are trained in store operations, including using registers and other technology, merchandising books and other products, receiving and shelving deliveries, locating products with store information tools, supporting the café when needed, and following loss-prevention and de-escalation procedures. The work involves physical activity and may include supporting other stores in the wider Cluster when able and needed. As their knowledge develops, Booksellers build expertise across books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives and new releases. With demonstrated mastery, they are expected to advance to Senior Bookseller. They must comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs; the store is open early mornings through late evenings, including weekends and most holidays.
Approach work positively and complete assigned tasks purposefully, energetically, and reliably.
Be supportive and considerate of colleagues and helpful to customers.
Show willingness and aptitude to learn new skills and knowledge.
Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find appropriate books and products.
Maintain attractive store presentation, merchandising, cleanliness, and displays across books, gifting, toys, and other product categories.
Operate the register quickly, professionally, and reliably.
Support receiving and unpacking deliveries and accurately shelve products.
Use personal and colleague knowledge, BookMaster, and available information tools to locate books and other products.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
Maintain store sections and backstock and make effective recommendations to customers.
Support sales objectives, including Our Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Work collaboratively to support other stores in the Cluster when able and needed.
Comply with company policies and procedures.