Bookkeeping Clerk in Longview

Austin Bank•Longview, TX

About The Position

The Bookkeeping Clerk supports Austin Bank’s bookkeeping and transaction-processing operations while providing customer service and assistance to bank staff. The role handles a broad range of deposit-account, debit-card, wire-transfer, ACH, dispute, general-ledger, and reporting tasks. The employee is responsible for understanding and complying with applicable financial transaction regulations, particularly the Bank Secrecy Act (BSA) and Customer Identification Program (CIP), and must maintain confidentiality, accuracy, and adherence to bank policies and procedures. The position also contributes to teamwork, customer relationships, ongoing learning, and the bank’s professional and ethical standards.

Requirements

Understand and comply with regulatory requirements for financial transactions, particularly BSA and CIP as they apply to job functions.
Maintain confidentiality and uphold ethical and integrity standards.
Report to work regularly and promptly.
Follow established department and bank policies, procedures, objectives, and quality-assurance practices.

Responsibilities

Provide superior customer service and build relationships that help customers find appropriate banking and financial solutions.
Promote customer loyalty to Austin Bank and contribute to a respectful, collaborative departmental or branch environment.
Stay informed about company communications and use appropriate channels for bank-related matters.
Develop skills through company-provided or approved training and uphold organizational ethics, integrity, and confidentiality.
Assist customers by phone with debit-card dispute issues.
Process non-post items in DDA, SAV, COD, SDB, and STP PMTS applications.
Balance various general-ledger accounts and balance CRS reports.
Verify signatures on items of $10,000 and over and for DDA statement cycle 29.
Approve bill-payment customers, monitor online banking, and maintain e-statements.
Process PIM invalid-account-number and pre-note reports.
Back up personnel processing levies and subpoenas.
Verify customer deposits (VOD), process overdrafts and return items, and maintain unclaimed-property records and reporting.
Order debit cards, hot-card debit cards as instructed, and perform debit-card maintenance.
Process reclamations and verify TIN matching.
Handle and resolve wire transfer, ACH, and ATM disputes in accordance with Regulation E and bank policies and procedures.
Distribute CLD and branch courier bags.
Process CRS non-posts and review the Kiting Suspect Report, research information, and report findings to appropriate staff.
Monitor excess transactions for Regulation D compliance and report findings.
Support online banking by providing guidance and technical advice.
Assist tellers and customer service representatives with customer account information as needed.
Balance and mail CD interest checks.
Process chargebacks and reruns from other banks, mail notices, and balance the correspondent bank for these entries.
Handle all phases of charged-off accounts each month and process recoveries as payments are made.
Process incoming and outgoing wire transfers accurately and promptly, and balance wires to general-ledger accounts.
Process incoming and outgoing ACH returns.
Report to work regularly and promptly; maintain confidentiality; and follow established department and bank policies, procedures, objectives, and quality-assurance practices.
Promote professional growth through current literature and in-service meetings.