Bone Capabilities & DMAB Patient Experience Lead, Marketing Senior Manager

Amgen•Thousand Oaks, CA
•$149,349 - $202,061

About The Position

The Bone Patient Experience & Access Marketing Team within Patient Access & Reimbursement (PAR) is hiring a marketing leader to guide access strategy, field enablement, and fulfillment pathway optimization across the Bone portfolio. The role owns patient and healthcare provider solutions for denosumab (DMAB), Prolia, and Xgeva, with the goal of improving the access experience. The position serves as a strategic access marketing partner to Brand, Sales, Market Access, and PAR Centers of Excellence. It helps shape patient and provider access journeys, anticipate barriers, and translate business priorities into solutions that use shared PAR capabilities. The role reports to the Director of Bone Patient Experience and Access Marketing within PAR. The Senior Marketing Manager leads access marketing strategy and tactical planning, develops and optimizes access tools and messaging, supports field teams and patient-support channels, and works cross-functionally to integrate capabilities into brand strategies. The role also evaluates program performance, manages agency partners and budgets, and leads marketing material development and approval in partnership with Legal, Regulatory, and Compliance teams. The expected U.S. annual salary range, excluding Puerto Rico, is $149,349.25–$202,060.75. Amgen describes a Total Rewards Plan that may include health and welfare, financial, work/life balance, and career development offerings, subject to eligibility.

Requirements

  • Doctorate degree and 2 years of marketing and/or business experience; or master's degree and 4 years; or bachelor's degree and 6 years; or associate's degree and 10 years; or high school diploma or GED and 12 years.
  • Strategic thinking, collaborative leadership, and results-oriented marketing capability.

Nice To Haves

  • At least 5 years of experience in pharmaceutical, biotechnology, or healthcare marketing, market access, sales, or patient support.
  • Strong understanding of the U.S. payer landscape, coverage and reimbursement, and patient access challenges, ideally for medical-benefit or specialty products.
  • Experience developing access marketing strategies, field resources, digital capabilities, or customer-support programs.
  • Ability to lead complex cross-functional initiatives, influence without authority, and drive accountability for results.
  • Strong strategic thinking, analytical, and problem-solving skills, including translating insights into actionable recommendations.
  • Experience partnering with field sales, reimbursement teams, agencies, and external vendors.
  • Excellent communication, collaboration, and stakeholder-management skills, including engaging across functions and leadership levels.
  • Ability to manage competing priorities, lead initiatives from strategy through execution, and deliver results in a dynamic environment.

Responsibilities

  • Lead access marketing strategy and tactical planning for DMAB, identifying payer, competitive, and patient-journey barriers and partnering with Brand and PAR teams on solutions to improve access, therapy initiation, and continuity of care.
  • Develop, evaluate, and optimize access tools across the Bone portfolio, including Bone Therapy Finder sites, coverage resources, and digital solutions for field teams and providers navigating access and reimbursement.
  • Develop compliant access messaging, educational resources, and field communications for Sales, Key Account Managers, and Field Reimbursement Managers; support teams through coverage changes, biosimilar competition, and reimbursement changes.
  • Partner with PAR capability teams to optimize field reporting, alerts, and insights from Amgen SupportPlus, and ensure field teams and patient-support channels have consistent messaging and resources for access questions and barriers.
  • Partner with Brand, Market Access, Sales, Analytics, and PAR Centers of Excellence to define business needs, prioritize opportunities, and integrate shared capabilities into brand access strategies.
  • Define success measures and assess the impact of access marketing programs and capabilities on patient and provider journeys; use analytics, market research, and field insights to identify barriers and improve the access experience.
  • Lead development and approval of access marketing materials with Legal, Regulatory, and Compliance teams.
  • Manage agency partners, project budgets, and execution of key initiatives.

Benefits

  • Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
  • Discretionary annual bonus program, or a sales-based incentive plan for field sales representatives.
  • Stock-based long-term incentives.
  • Award-winning time-off plans.
  • Flexible work models where possible.
  • Career development opportunities.
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