Body Shop Receptionist / Administrative Assistant

Mac Haik Enterprises • Houston, TX

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About The Position

Mac Haik Houston Chevy is hiring a Body Shop Receptionist / Administrative Assistant. The role answers a multi-line telephone system, greets visitors in a timely, pleasant, and professional manner, provides a positive guest experience at the first point of contact, and assists body shop customers. The schedule is Monday through Friday, 9 a.m. to 6 p.m., with a one-hour lunch.

The position also performs assigned clerical duties, safeguards dealership assets and customer data, completes required company training, and follows safe, ethical, and reliable work practices. The employer is Mac Haik Automotive Group, which describes itself as the largest independent automotive group in Texas. The company is an equal opportunity employer.

Requirements

• High school diploma or equivalent.
• Successful completion of pre-employment screening.
• Authorization to work in the USA.
• Adhere to a consistent and reliable work schedule.

Nice To Haves

• Spanish/English bilingual ability.
• Two or more years of Body Shop Receptionist or Administrative Assistant experience.
• Experience managing open purchase orders and open repair orders.

Responsibilities

• Answer incoming calls promptly and professionally; transfer callers to the appropriate person or department, or use the dealership paging system to locate individuals.
• Minimize callers’ hold times and check back with callers who are waiting.
• Take detailed messages, including the caller’s name, telephone number, time of call, and information requested, and deliver them promptly to the appropriate party.
• Screen incoming calls as requested by managers.
• Learn basic dealership information to respond to general inquiries.
• Notify appropriate personnel of problems with the phone system.
• Perform clerical duties as assigned.
• Safeguard dealership assets and customer data.
• Maintain a professional personal appearance.
• Complete required training assigned through the company training portal.
• Adhere to a consistent and reliable work schedule.
• Demonstrate ethical business practices and integrity in all interactions.
• Perform duties and responsibilities safely.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance plans.
• 401(k) retirement plans with company match.
• Opportunities for advancement.
• Great culture.
• Five-day work week.
• Consistent work and flexible schedules.
• Ongoing learning and training opportunities.
• Transparency for the team in pay and hours.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED