AUTOMOTIVE BODY SHOP RECEPTIONIST

Sands Chevrolet Glendale • Glendale, AZ

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About The Position

Sands Chevrolet Glendale is seeking a highly motivated, customer-oriented Automotive Bilingual Body Shop Receptionist to work in Glendale, Arizona. The receptionist is the first point of contact for customers and helps create a positive, welcoming experience. The position is open because the current receptionist is being promoted.

The role includes greeting customers, answering calls, scheduling appointments, maintaining the reception area, collecting and recording customer information, and assisting with administrative tasks. The receptionist also coordinates communication between customers and the body shop department, addresses inquiries and issues to support customer satisfaction, and provides support to the body shop team as needed.

Requirements

• Prior experience as a receptionist or in customer service is preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Proficiency using computer systems and basic software applications.
• Strong attention to detail and organizational skills.
• Valid driver's license.

Nice To Haves

• Bilingual ability is preferred.
• Prior experience as a receptionist or in customer service is preferred.

Responsibilities

• Greet customers and answer phone calls in a professional and friendly manner.
• Schedule appointments and maintain the reception area.
• Collect and record customer information accurately.
• Assist with administrative tasks, such as filing and data entry.
• Coordinate communication between customers and the body shop department.
• Address customer inquiries and resolve issues to ensure customer satisfaction.
• Provide support to the body shop team as needed.

Benefits

• Competitive compensation package.
• Supportive and collaborative work environment alongside experienced automotive professionals.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed