Body Shop Manager

Martin Automotive Group • Centerville, OH

1d • $80,000 - $130,000

About The Position

Martin Automotive Group is seeking a Body Shop Manager to join its team at Dayton Chrysler Dodge Jeep Ram. The manager oversees body shop operations, including budgeting, staffing and scheduling, employee training, customer service, repair estimating, quality checks, billing, records, and paint inventory. The role also involves maintaining regulatory compliance, competitive repair rates, and positive relationships with customers and insurance adjusters.

Requirements

• High school diploma or equivalent.
• Three or more years of automotive industry experience, specifically in body shop and repairs.
• One year of experience in a supervisory position.
• Strong communication skills.
• Strong writing skills.
• Ability to manage others.
• Valid driver’s license.

Responsibilities

• Establish forecast goals and objectives for the department and develop plans to meet them.
• Coordinate and administer an annual operating budget for the body shop.
• Direct and schedule all activities of body shop employees.
• Understand and comply with federal, state, and local regulations affecting body shop operations, including hazardous waste disposal, OSHA, and emissions requirements.
• Develop and implement employee training programs in accordance with industry standards.
• Provide technical assistance to body shop employees when needed.
• Conduct meetings with body shop employees.
• Establish and maintain positive relationships with insurance adjusters.
• Establish and maintain positive customer relationships to encourage repeat and referral business.
• Provide fair estimates and explain repair costs and timelines to customers.
• Follow up with customers on unsold repair estimates.
• Perform quality checks on completed body shop repairs.
• Maintain customer repair records and files, including repair orders and estimates, for all repairs performed.
• Account for repair orders and ensure they are completed; prepare final billing for completed repair orders.
• Establish and maintain procedures for proper paint inventory management.
• Maintain repair rates that are competitive with the prevailing market area.
• Follow the Personnel Policy Manual and other corporate policies and procedures.
• Perform other duties as assigned.

Benefits

• Health, dental, vision, and life insurance.
• Paid holidays.
• Weekly paychecks.
• 401(k).
• Salary plus commission.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED