Body Shop Customer Service Representative -Easton Collision

HERTRICH Family of Automobile Dealerships • Easton, MD

3d • $15 - $18 • Onsite

About The Position

Hertrich Family of Dealerships is seeking a Customer Service Representative/Administrative Assistant for its busy Easton Collision Center. This role supports customers and daily office operations in a fast-paced collision center, handling administrative, financial, insurance-processing, and recordkeeping tasks. The position is presented as an opportunity to build a stable, long-term career with a family-owned automotive group. Pay is $15–$18+ per hour, based on qualifications.

Requirements

• Strong customer service and communication skills.
• Professional appearance and a positive attitude.
• Detail-oriented, organized, and dependable.
• Self-motivated, with the ability to multitask.
• Computer skills required.
• High school diploma or GED required.
• Valid driver's license.

Nice To Haves

• Experience with QuickBooks or similar software.
• Bilingual Spanish skills.

Responsibilities

• Provide friendly, professional customer service in person and over the phone.
• Support daily office operations within the collision center.
• Handle accounts payable and receivable, deposits, receipts, and petty cash.
• Assist with insurance processing, data entry, and documentation.
• Maintain accurate files, reports, and records.
• Coordinate with team members to ensure a smooth workflow.
• Perform additional administrative tasks as needed.

Benefits

• Medical, dental, vision, and life insurance for employees and their families.
• Short- and long-term disability options.
• 401(k) with employer match.
• Paid vacation, holidays, and sick time.
• Employee vehicle purchase discounts.
• Career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED