Body Shop Customer Service Representative - Easton Collision

HERTRICH Family of Automobile Dealerships • Easton, MD

2d • Onsite

About The Position

Hertrich Family of Dealerships is seeking a Customer Service Representative / Administrative Assistant to support daily office operations at its Easton Collision Center. The role provides customer service in person and by phone, supports administrative and financial processes, assists with insurance documentation, and helps maintain accurate records and smooth team workflow. The posting describes the opportunity as a stable, long-term career with opportunities for growth in a fast-paced collision center.

Requirements

• Strong customer service and communication skills.
• Professional appearance and positive attitude.
• Detail-oriented, organized, and dependable.
• Self-motivated, with the ability to multitask.
• Computer skills required.
• High school diploma or GED required.
• Valid driver's license required.

Nice To Haves

• QuickBooks or similar software experience.
• Bilingual Spanish skills.

Responsibilities

• Provide friendly, professional customer service in person and over the phone.
• Support daily office operations within the collision center.
• Handle accounts payable and receivable, deposits, receipts, and petty cash.
• Assist with insurance processing, data entry, and documentation.
• Maintain accurate files, reports, and records.
• Coordinate with team members to ensure smooth workflow.
• Perform additional administrative tasks as needed.

Benefits

• Medical, dental, vision, and life insurance for employees and their families.
• Short- and long-term disability options.
• 401(k) with employer match.
• Paid vacation, holidays, and sick time.
• Employee vehicle purchase discounts.
• Career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED