About The Position

GAINSCO is seeking a Liability Adjuster III to investigate, evaluate, negotiate, and resolve attorney-represented bodily injury claims involving minor to moderately severe injuries. The adjuster independently manages coverage evaluations, liability determinations, medical reviews, settlement demands, and negotiations with attorneys, applying advanced claims knowledge and sound judgment to resolve claims fairly and efficiently while protecting customer and company interests. The position involves managing a high-volume claim inventory, maintaining accurate and timely claim documentation, and progressing claims in accordance with company standards and regulatory requirements. The role may be remote or hybrid for candidates who live in the Dallas–Fort Worth, Texas Metroplex. Occasional weekend work may be required, and travel may be required up to 5%.

Requirements

  • High school diploma or equivalent.
  • An active Texas or Florida Adjuster License is required to perform the essential functions of the job; additional licenses may be required upon hire and must be obtained and maintained in accordance with state requirements.
  • At least 4 years of experience as an Auto Insurance Claims Adjuster.
  • At least 2 years of experience handling attorney-represented bodily injury claims involving minor to moderately severe injuries.
  • Experience evaluating bodily injury exposures, medical records and bills, liability disputes, and settlement demands.
  • Experience interpreting policy language, coverage provisions, and applicable state statutes.
  • Experience negotiating directly with attorneys and progressing claims toward resolution.
  • Demonstrated ability to make sound coverage, liability, damages, reserve, and settlement decisions based on claim facts and investigative findings.
  • Strong bodily injury evaluation, claims investigation, and coverage-analysis skills.
  • Effective negotiation, conflict-resolution, and relationship-management abilities.
  • Ability to independently manage a high-volume inventory of attorney-represented claims.
  • Strong analytical and decision-making skills, including the ability to evaluate injury causation and settlement value.
  • Excellent verbal and written communication skills.
  • Ability to communicate professionally with attorneys, claimants, medical providers, insureds, witnesses, and business partners.
  • Strong organization and time-management skills, including the ability to balance competing priorities and maintain timely claim progression.
  • Ability to recognize issues requiring escalation and seek guidance when appropriate.
  • Applicants must be eligible to lawfully work in the U.S. immediately; the employer will not sponsor applicants for U.S. work authorization.

Nice To Haves

  • Professional Insurance and/or Claims Designations.
  • Multi-state claims-handling experience.

Responsibilities

  • Investigate attorney-represented bodily injury claims by reviewing statements, medical records, bills, police reports, and supporting evidence.
  • Evaluate policy coverage, liability, comparative negligence, injury causation, damages, reserves, and settlement value.
  • Develop claim-resolution strategies and negotiate settlements directly with attorneys, paralegals, and case managers.
  • Manage a high-volume claim inventory while maintaining timely follow-up on demands, correspondence, diary activities, and settlement opportunities.
  • Interpret policy provisions and state statutes when making coverage, liability, and claim-resolution decisions.
  • Maintain accurate, timely, and audit-ready claim documentation in accordance with company standards and regulatory requirements.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term and long-term disability insurance
  • Parental Leave Policy
  • 401(k) with company match
  • PTO plan
  • Paid company-determined holidays
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