Boat Sales Consultant - Full Time

Bass Pro Shops • Grand Prairie, TX

5d

About The Position

The Boat & ATV Sales Consultant performs selling and customer service activities to help boat and ATV customers make informed buying decisions. The role is responsible for delivering a pleasant, productive shopping experience, maintaining product knowledge and showroom presentation, managing customer leads and follow-ups in the company CRM, completing sales paperwork, and meeting individual and company monthly sales goals. The consultant works with the Service Department to ensure seamless delivery and follows company policies and procedures. The position operates under general supervision using established procedures, with occasional independent judgment to resolve problems and recommend improvements to work procedures, policies, and practices.

Requirements

• High school education or equivalent experience.
• Ability to calculate figures such as discounts and percentages.
• Ability to communicate with customers and associates in a friendly and professional manner.
• Ability to establish and maintain effective working relationships with management, coworkers, and customers.
• Ability to operate a computer system and Point of Sale register system.
• Ability to lift up to 50 pounds and stand for extended periods.

Responsibilities

• Provide friendly, timely, and professional customer service to customers entering the department.
• Meet with potential customers to determine their boating and/or ATV needs and provide information to support informed buying decisions.
• Maintain current product knowledge using brochures, the Internet, and product information training meetings.
• Stay aware of advertised items, pricing structures, and promotions, and follow selling skills training and direction.
• Work cooperatively with the Service Department to ensure seamless customer delivery.
• Maintain confidentiality of sensitive and personal information.
• Prepare the showroom each morning, ensuring signage meets presentation standards and products are clean, presentable, and sellable; maintain product cleanliness and integrity throughout the day.
• Generate and manage leads and prospects in the provided CRM, including entering new customers and documenting follow-up activities and daily tasks before and after the sale.
• Participate in special events such as boat shows and parking lot events.
• Accurately complete paperwork required during the selling process.
• Meet and exceed individual monthly sales goals and achieve company monthly sales goals.
• Maintain a clean and professional work area.
• Follow company policies and procedures and perform other duties as assigned.

Benefits

• Discounts on retail merchandise, restaurants, world-class resorts, and conservation attractions.
• Medical benefits.
• Dental benefits.
• Vision benefits.
• Health Savings Account.
• Flexible Spending Account.
• Voluntary benefits.
• 401(k) retirement savings.
• Paid holidays.
• Paid vacation.
• Paid sick time.
• Bass Pro Cares Fund.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED