BMW Valet

Hoffman Auto Group•Waterbury, CT

1d•$17 - $19•Onsite

About The Position

The BMW Valet is responsible for safely and efficiently handling customer and company-owned vehicles. The role is based at BMW of Waterbury in Waterbury, Connecticut, and pays $17.00–$19.00 per hour. This position does not lead others. The valet greets customers arriving in the service area, directs them to the service write-up area, prepares vehicles with tags, floor mats, and seat covers, parks them, and gives keys to service advisors. The role also includes checking customer and loaner vehicles for damage, returning vehicles to customers at pickup, keeping the drive-through clean and vehicle flow organized, washing and detailing vehicles, coordinating wash-bay flow, and assisting with snow removal as needed. Hoffman Auto Group offers medical, dental, and vision coverage; short- and long-term disability coverage; basic and supplemental life insurance; a 401(k) retirement savings plan with company match; tuition reimbursement; loan reimbursement; charity gift donation matching; and professional development through Hoffman University.

Requirements

High school diploma.
Ability to stay on feet for the entire shift.
Effective oral, written, and listening communication skills.
Works well with customers, promotes a positive image of the company, and strives to resolve customer issues.
Can adapt to and embrace change with an internal- and external-customer-centric mindset.
Acts as an advocate for teammates and demonstrates a strong commitment to technology advancement.

Nice To Haves

One to two years of experience in a customer-service-oriented environment.

Responsibilities

Greet customers entering the service area within ten seconds of arrival.
Direct customers to the service write-up area.
Tag vehicles, install floor mats and seat covers, park vehicles, and turn keys in to service advisors.
Check customer and loaner vehicles for damage.
At pickup, valet vehicles for customers and remove floor mats and seat covers.
Ensure proper flow of vehicles in the drive-through.
Keep the drive-through clean using supplied equipment as designated by the Service Manager.
Wash customer vehicles and perform detailing functions as directed.
Manage wash-bay flow as needed to ensure vehicles are washed on time.
Assist with snow removal as needed, including shoveling, sanding, cleaning off and moving vehicles, and assisting with plowing.