Valet - BMW/MINI Boston

Asbury Automotive Group • Boston, MA

3d

About The Position

The Service Valet/Porter is the initial point of contact for customers arriving at the dealership for service. The role greets customers, obtains vehicle information, and checks customers in for appointments. It also moves customer vehicles from the service drive to the shop and supports Service Advisors and other dealership personnel. The position requires working outdoors and being on your feet for extended periods.

Requirements

• Be at least 18 years of age.
• Have a valid driver's license.
• Be able to pass pre-employment background and drug screening.
• Be able to work outdoors and remain on your feet for extended periods.

Nice To Haves

• Ability to operate a manual transmission is highly preferred.

Responsibilities

• Greet customers promptly and in a friendly manner, and obtain vehicle information at the customer's vehicle when possible.
• Assist the Service Advisor with customers while maintaining organization in the service drive.
• Move customer vehicles safely and securely following the greeting process outlined by management.
• Retain keys according to departmental safeguard procedures.
• Promote effective working relationships with associates and dealership departments.
• Follow dealership-specific procedures for active vehicle delivery to encourage return visits and positive Customer Satisfaction Index (CSI) results.
• Assist fellow dealership personnel with work necessary to ensure the dealership is fully functioning.

Benefits

• Weekly pay
• Paid holidays
• Paid time off
• Paid training
• Stock awards for eligible management and front-line team members
• Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans
• Up to 12 weeks of paid pregnancy leave (disability leave)
• Paid parental leave
• Health savings accounts
• Flexible spending accounts
• Short-term and long-term disability plans
• Whole life and term life insurance
• 401(k) with company match
• Digital career path tool
• Continuous training through Asbury's Internal Learning Management System
• Professional growth and development opportunities
• Student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Community service initiatives with paid volunteer hours
• Employee referral program with bonus opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed