Blood Donor Specialist - Customer Service - Paid Training
About The Position
The Blood Donor Specialist supports donors throughout the donation process and helps deliver a safe, positive experience at community blood drives. The role includes collecting blood and managing blood products in accordance with safety and quality standards, providing customer service, and working collaboratively with a team. The position is onsite in the local community and involves travel to blood drive locations using a Red Cross or personal vehicle. Paid training is provided; healthcare experience is not required. The schedule varies based on donor and community needs and may include early mornings, evenings, weekends, holidays, and occasional overnight travel. Schedules are provided 2–3 weeks in advance. The listed salary is $18.22, with pay potentially increasing based on experience; the amount includes a $3,000 sign-on bonus.
Requirements
- High school diploma or equivalent.
- Customer service experience and strong people skills.
- Valid driver’s license with a good driving record.
- Basic computer and Microsoft Office skills.
- Ability to work in a fast-paced, team-oriented environment while adapting to changing priorities.
- Ability to lift, move, and set up blood drive equipment.
- The position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.
Nice To Haves
- Prior healthcare or phlebotomy experience, such as CNA, MA, or EMT experience.
- Interest in learning new skills, growing within the organization, and pursuing future leadership or career development opportunities.
Responsibilities
- Welcome and support blood donors throughout the donation journey.
- Deliver exceptional customer service and build meaningful donor relationships.
- Collect blood and manage blood products in accordance with safety and quality standards.
- Work with a team to create a positive donor experience.
- Set up and transport equipment for community blood drives.
- Travel to local blood drive locations using a Red Cross or personal vehicle.
Benefits
- Medical, dental, and vision coverage.
- 401(k) with up to 6% company match.
- Paid time off and holidays.
- Family leave.
- Health, wellness, and employee assistance programs.
- Life insurance.
- Disability coverage.
- Recognition awards.
- Paid training.
- $3,000 sign-on bonus.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
