Blood Donor Specialist - Customer Service - Paid Training
About The Position
The Blood Donor Specialist helps save lives by collecting blood donations from volunteer donors at blood drives and donation centers while providing an exceptional donor experience. The role welcomes and supports donors throughout the donation journey, delivers customer service, collects blood and manages blood products according to safety and quality standards, and works with a team to create a positive experience. The position also involves setting up and transporting supplies and equipment for community blood drives and traveling to local drive locations using a Red Cross or personal vehicle. This is an onsite role with travel in the local community, based in Jonesboro, Arkansas. The schedule varies according to donor and community needs and may include early mornings, evenings, weekends, holidays, and occasional overnight travel. Schedules are provided 2–3 weeks in advance. Paid training is provided, and no healthcare experience is required. Starting pay is $18.00 per hour, with higher rates based on experience.
Requirements
- High school diploma or equivalent.
- Customer service experience and strong people skills.
- Valid driver’s license with a good driving record.
- Basic computer and Microsoft Office skills.
- Ability to work in a fast-paced, team-oriented environment and adapt to changing priorities.
- Ability to lift, move, and set up blood drive equipment.
- The position may require a minimum height of 60 inches to safely operate Red Cross vehicles.
Nice To Haves
- Prior healthcare or phlebotomy experience, such as CNA, MA, or EMT experience.
- Interest in learning new skills, growing within the organization, and pursuing future leadership or career development opportunities.
- Bilingual skills.
Responsibilities
- Welcome and support blood donors throughout the donation journey.
- Deliver exceptional customer service and build meaningful donor relationships.
- Collect blood and manage blood products in accordance with safety and quality standards.
- Work as part of a team to create a positive donor experience.
- Set up and transport supplies and equipment for community blood drives.
- Travel to local blood drive locations using a Red Cross or personal vehicle.
Benefits
- Medical coverage.
- Dental coverage.
- Vision coverage.
- 401(k) with up to 6% company match.
- Paid time off.
- Paid holidays.
- Family leave.
- Health, wellness, and employee assistance programs.
- Life insurance.
- Disability coverage.
- Recognition awards.
- Paid training.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
