Black Friday Associate - Wrentham Village Premium Outlets
About The Position
The Black Friday Weekend Associate generates sales by demonstrating enthusiasm for products, brands, fashion, and trends, and completes initiatives and tasks assigned by the leadership team. The associate is expected to contribute positively to the store team and consistently deliver an exceptional customer experience. The role involves representing the PacSun brand, learning about products and trends, maintaining the company’s fashion image, and working to improve individual performance. The associate engages customers, focuses on selling while staying aware of product value and promotions, handles customer concerns in accordance with policies, completes assigned tasks efficiently, and maintains visual, organizational, cleanliness, safety, and loss-prevention standards. The associate also shares customer feedback, participates in store events and contests, keeps current on financial goals, supports sales and operational objectives, and carries out digital sales strategies, including ship-from-store and BOPIS. This is a part-time position requiring availability to work Black Friday Weekend. The role requires lifting and moving items, spending extended periods sitting or standing, climbing ladders as needed, and moving throughout the sales floor, stockroom, and office. The work environment is open, with fluctuating temperatures and standard lighting.
Requirements
- Passion for products, brands, fashion, and trends.
- Effective written, verbal, and presentation skills.
- Strong communication skills.
- Excellent time-management skills.
- Proficiency in math and strong computer skills.
- Ability to lift or move up to 20 pounds frequently and up to 35 pounds occasionally.
- Ability to frequently sit or stand for long periods and climb ladders as needed.
- Ability to talk or hear regularly; sit, stand, walk, handle objects, reach, twist, or squat as required.
- Ability to maneuver around sales-floor, stockroom, and office areas.
- Close vision, distance vision, depth perception, and ability to adjust focus.
- Ability to work in an open environment with fluctuating temperatures and standard lighting.
- Availability to work Black Friday Weekend.
Responsibilities
- Represent the PacSun brand by demonstrating passion for products, brands, fashion, and trends.
- Contribute to a positive working environment and follow Employee Appearance Guidelines.
- Learn about products, brands, fashion, and trends, and work to improve individual performance as a team member.
- Deliver an engaging, positive, and authentic customer experience.
- Focus on selling while maintaining awareness of product value and promotions.
- Handle customer situations according to policy, attempt to resolve issues, and involve leadership with escalated concerns.
- Complete assigned tasks in a timely and efficient manner.
- Execute visual directives and maintain company visual standards as directed by management.
- Maintain organization and cleanliness and promote a safe working and shopping environment.
- Comply with company policies, the Code of Business Conduct, the Employee Policy Guide, the Safety Program, and Loss Prevention policies; report violations to leadership or the Silent Witness Hotline.
- Share customer feedback with the leadership team.
- Participate in company and store contests and events, stay current on financial goals and priorities, and support sales and operational goals.
- Support and execute digital sales strategies, including ship from store and BOPIS.
- Work on Black Friday Weekend.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
