About The Position

The Black Friday Weekend Associate generates sales by demonstrating enthusiasm for products, brands, fashion, and trends. The associate carries out initiatives and tasks assigned by the leadership team, contributes positively to the store team, and consistently provides an exceptional customer experience. This is a part-time position, and availability to work Black Friday Weekend is required.

Requirements

  • Passion for products, brands, fashion, and trends.
  • Effective written, verbal, and presentation skills.
  • Strong communication skills.
  • Excellent time management skills.
  • Proficiency in math and strong computer skills.
  • Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
  • Ability to frequently sit or stand for long periods and climb ladders as needed.
  • Ability to talk and hear regularly; sit, stand, walk, use hands to handle or feel items, reach, twist, or squat frequently.
  • Ability to maneuver around sales floor, stockroom, and office areas.
  • Close and distance vision, depth perception, and ability to adjust focus.
  • Ability to work in an open environment with fluctuating temperatures and standard lighting.

Responsibilities

  • Represent the PacSun brand and demonstrate passion for products, brands, fashion, and trends.
  • Contribute to a positive working environment by exhibiting the company's core values.
  • Maintain the company's fashion image by following Employee Appearance Guidelines.
  • Learn about products, brands, fashion, and trends, and work to improve individual performance as a productive team member.
  • Deliver an engaging, positive, and authentic customer experience.
  • Focus on selling while remaining aware of product value and promotions.
  • Handle customer situations in accordance with policy and procedures, seek positive resolutions, and involve leadership in escalated issues.
  • Complete assigned tasks in a timely and efficient manner.
  • Execute visual directives and maintain company visual standards as directed by management.
  • Maintain organization and cleanliness to support a safe working and shopping environment.
  • Comply with company policies, the Code of Business Conduct, the Employee Policy Guide, and the Safety Program.
  • Follow Loss Prevention policies and report violations to leadership or through the Silent Witness Hotline.
  • Share customer feedback with leadership to help improve the customer experience.
  • Participate in company and store contests and events.
  • Stay current on financial goals and priorities.
  • Support the leadership team in achieving sales and operational goals.
  • Support and execute digital sales strategies, including ship from store and BOPIS.
  • Work on Black Friday Weekend.
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