Black Friday Associate - Woodbury Commons

PACSUN•Village of Woodbury, NY

About The Position

The Sales Associate generates sales by demonstrating enthusiasm for products, brands, fashion, and trends while providing customers with an exceptional experience. The associate completes tasks and initiatives assigned by the leadership team and contributes positively to the store team. The role focuses on customer service, full-price selling, executing visual standards, maintaining a clean and safe store, following company and loss-prevention policies, and sharing customer feedback. Associates also support sales and operational goals, participate in store events, and execute digital sales strategies such as ship from store and BOPIS. This is a part-time position requiring availability for 20–40 hours per week, with flexibility to work weekends, nights, and peak holiday periods. The role involves frequent lifting and movement of merchandise, extended periods of sitting or standing, climbing ladders as needed, and maneuvering throughout the sales floor, stockroom, and office areas.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week with flexibility to work weekends, nights, and peak holiday periods.
Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Frequently sit or stand for long periods and climb ladders as needed.
Ability to talk and hear regularly; sit, stand, walk, handle objects, reach, twist, and squat as required.
Ability to maneuver around sales floor, stockroom, and office areas.
Ability to work in an open environment with fluctuating temperatures and standard lighting.
High school diploma or equivalent preferred.

Nice To Haves

High school diploma or equivalent.

Responsibilities

Deliver an engaging, positive, and authentic customer experience.
Focus on full-price selling while maintaining awareness of product value and promotions.
Handle customer situations according to company policies and procedures, attempting to resolve issues and involving leadership for escalations.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards.
Maintain organization and cleanliness to support a safe shopping and working environment.
Comply with company policies, the Code of Business Conduct, Employee Policy Guide, Safety Program, and Loss Prevention policies.
Report Loss Prevention violations to leadership or through the Silent Witness Hotline.
Share customer feedback with leadership to help improve the customer experience.
Participate in company and store contests and events.
Stay current on financial goals and priorities and support leadership in achieving sales and operational goals.
Support and execute digital sales strategies, including ship from store and BOPIS.
Represent the PacSun brand through passion for products, brands, fashion, and trends.
Contribute to a positive work environment by exhibiting company core values.
Maintain the company fashion image by following Employee Appearance Guidelines.
Learn about products, brands, fashion, and trends, and work to improve individual performance as a productive team member.