Black Friday Associate - Woodbury Commons

Pacsun Careers•Central Valley, NY

1d•Onsite

About The Position

The Sales Associate generates sales by demonstrating passion for products, brands, fashion, and trends, and by providing an exceptional customer experience. The associate executes initiatives and tasks assigned by the leadership team and contributes positively to the store team. The role includes engaging authentically with customers, focusing on full-price selling while remaining aware of product value and promotions, and handling customer situations according to company policy. Associates complete assigned tasks efficiently, follow visual standards, maintain an organized, clean, and safe store, comply with company and loss prevention policies, and share customer feedback with leadership. Associates also participate in store contests and events, stay current on financial goals, support sales and operational objectives, and execute digital sales strategies such as ship-from-store and BOPIS. They represent the PacSun brand, contribute to a positive work environment, follow appearance guidelines, learn about products and trends, and work to improve individual performance as part of the team. This is a part-time position requiring availability for 20–40 hours per week, including flexibility to work weekends, nights, and peak holiday periods. Physical duties include lifting and moving items, standing or sitting for extended periods, climbing ladders, and maneuvering around the sales floor, stockroom, and office. The work environment may have fluctuating temperatures and standard lighting.

Requirements

Passion for product, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week, including weekends, nights, and peak holiday periods.
Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Ability to sit or stand for long periods and climb ladders as needed.
Ability to maneuver around sales floor, stockroom, and office areas.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Deliver an engaging, positive, and authentic customer experience.
Focus on full-price selling while maintaining awareness of product value and promotions.
Handle customer situations in compliance with policies and procedures, attempt to resolve issues, and partner with leadership on escalated matters.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards.
Maintain organization and cleanliness to support a safe working and shopping environment.
Comply with company policies, the Code of Business Conduct, Employee Policy Guide, Safety Program, and Loss Prevention policies; communicate violations to leadership or the Silent Witness Hotline.
Share customer feedback with leadership to improve the customer experience.
Participate in company and store contests and events.
Stay current on financial goals and priorities and support leadership in achieving sales and operational goals.
Support and execute digital sales strategies, including ship-from-store and BOPIS.
Represent the PacSun brand and contribute to a positive working environment by demonstrating company values.
Follow Employee Appearance Guidelines and build product, brand, fashion, and trend knowledge.
Work to improve individual performance while contributing as a productive team member.