Black Friday Associate - Empire Mall

PACSUN•Sioux Falls, SD

2d•Onsite

About The Position

The Black Friday Weekend Associate generates sales by demonstrating passion for products, brands, fashion, and trends, and by providing an exceptional customer experience. The associate completes initiatives and tasks assigned by the leadership team and contributes positively to the store team. The role includes reflecting the PacSun brand, learning about products and trends, and improving individual performance. Associates engage customers, focus on selling while remaining aware of product value and promotions, address customer concerns in accordance with company policies, execute visual directives, maintain store organization and cleanliness, and follow safety and loss-prevention procedures. They also share customer feedback, participate in store events and contests, support sales and operational goals, and carry out digital sales strategies such as ship-from-store and BOPIS. This is a part-time position requiring availability to work Black Friday Weekend. The work environment includes the sales floor, stockroom, and office areas, with fluctuating temperatures and standard lighting.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time management skills.
Proficiency in math and strong computer skills.
Ability to work Black Friday Weekend.
Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Frequently sit or stand for long periods and climb ladders as needed.
Ability to maneuver around sales floor, stockroom, and office areas.
Ability to work in an open environment with fluctuating temperatures and standard lighting.
Required vision abilities include close vision, distance vision, depth perception, and ability to adjust focus.

Responsibilities

Generate sales by demonstrating passion for products, brands, fashion, and trends.
Deliver an engaging, positive, and authentic customer experience.
Focus on selling while maintaining awareness of product value and promotions.
Handle customer situations in accordance with policies and procedures, seek satisfactory resolutions, and partner with leadership on escalated issues.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards.
Maintain organization and cleanliness to promote a safe working and shopping environment.
Comply with company policies, the Code of Business Conduct, the Employee Policy Guide, the Safety Program, and Loss Prevention policies; report violations to leadership or the Silent Witness Hotline.
Share customer feedback with the leadership team.
Participate in company and store contests and events.
Stay current on financial goals and priorities, and support leadership in achieving sales and operational goals.
Support and execute digital sales strategies, including ship-from-store and BOPIS.
Contribute to a positive work environment and follow Employee Appearance Guidelines.
Learn about products, brands, fashion, and trends, and work to improve individual performance as a productive team member.