Black Friday Associate - South Shore Plaza

PACSUN•Braintree, MA
•Onsite

About The Position

The Black Friday Weekend Associate generates sales by showing passion for products, brands, fashion, and trends. The associate carries out initiatives and tasks assigned by the leadership team, contributes positively to the store team, and consistently provides an exceptional customer experience. This is a part-time position, and availability to work Black Friday Weekend is required. The role includes representing the PacSun brand, supporting a positive work environment, learning about products and trends, and working to improve individual performance. Associates engage customers, focus on selling while staying aware of product value and promotions, handle customer situations according to company policy, complete assigned tasks, execute visual directives, and help maintain an organized, clean, and safe store. They also follow company and loss-prevention policies, relay customer feedback, participate in store contests and events, track financial goals, support sales and operational goals, and carry out digital sales strategies including ship from store and BOPIS.

Requirements

  • Passion for products, brands, fashion, and trends.
  • Effective written, verbal, and presentation skills.
  • Strong communication skills.
  • Excellent time management skills.
  • Proficiency in math and strong computer skills.
  • Ability to work Black Friday Weekend.
  • Frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
  • Frequently sit or stand for long periods and climb ladders as needed.
  • Ability to talk or hear regularly; sit, stand, walk, use hands to handle or feel objects, and reach, twist, or squat frequently.
  • Ability to maneuver around sales floor, stockroom, and office areas.
  • Required close and distance vision, depth perception, and ability to adjust focus.
  • Ability to work in an open environment with fluctuating temperatures and standard lighting.

Responsibilities

  • Represent the PacSun brand through passion for products, brands, fashion, and trends.
  • Contribute to a positive working environment by consistently exhibiting core value behaviors.
  • Adhere to Employee Appearance Guidelines and help maintain the company's fashion image.
  • Learn about products, brands, fashion, and trends, and work to improve individual performance as a productive team member.
  • Deliver an engaging, positive, and authentic customer experience.
  • Focus on selling while remaining aware of product value and promotions.
  • Handle customer situations in accordance with policy and procedures, seek positive resolutions, and partner with leadership on escalated issues.
  • Complete assigned tasks in a timely and efficient manner.
  • Execute visual directives and maintain company visual standards as directed by management.
  • Maintain organization and cleanliness to support a safe working and shopping environment.
  • Comply with company policies, the Code of Business Conduct, the Employee Policy Guide, and the Safety Program.
  • Follow Loss Prevention policies and report violations to leadership or the Silent Witness Hotline.
  • Share customer feedback with the leadership team.
  • Participate in company and store contests and events.
  • Stay current on financial goals and priorities.
  • Support the leadership team in achieving sales and operational goals.
  • Support and execute digital sales strategies, including ship from store and BOPIS.
  • Work Black Friday Weekend.
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