Black Friday Associate - Rockingham Park Mall

PACSUN•Salem, NH

About The Position

The Sales Associate generates sales by demonstrating passion for products, brands, fashion, and trends. The role executes initiatives and tasks assigned by the leadership team, contributes positively to the store team, and consistently provides an exceptional customer experience. The associate engages customers authentically, focuses on full-price selling while staying aware of product value and promotions, and handles customer situations according to company policies. They complete assigned tasks efficiently, follow visual directives, maintain store organization and cleanliness, support a safe shopping and working environment, comply with company and loss prevention policies, and share customer feedback with leadership. The role supports sales and operational goals, participates in company and store contests and events, stays current on financial goals and priorities, and executes digital sales strategies such as ship-from-store and BOPIS. The associate reflects the PacSun brand, contributes to a positive work environment, follows appearance guidelines, learns about products and trends, and works to improve individual performance. This is a part-time position requiring availability for 20–40 hours per week, including weekends, nights, and peak holiday periods. Physical duties include lifting and moving merchandise, standing or sitting for extended periods, climbing ladders as needed, and moving throughout sales floor, stockroom, and office areas. The work environment is open, with fluctuating temperatures and standard lighting.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week.
Availability to work weekends, nights, and peak holiday periods.
Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Frequently sit or stand for long periods and climb ladders as needed.
Ability to talk and hear regularly; sit, stand, walk, handle or feel items, reach, twist, and squat.
Ability to maneuver around sales floor, stockroom, and office areas.
Close and distance vision, depth perception, and ability to adjust focus.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Deliver an engaging, positive, and authentic customer experience.
Focus on full-price selling while maintaining awareness of product value and promotions.
Handle customer situations according to policies and procedures, attempting to resolve issues and partnering with leadership on escalated matters.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards as directed by management.
Maintain organization and cleanliness to promote a safe working and shopping environment.
Comply with company policies, the Code of Business Conduct, the Employee Policy Guide, and the Safety Program.
Comply with loss prevention policies and report violations to leadership or through the Silent Witness Hotline.
Share customer feedback with leadership to improve the customer experience.
Participate in company and store contests and events.
Stay current on financial goals and priorities and support leadership in achieving sales and operational goals.
Support and execute digital sales strategies, including ship-from-store and BOPIS.
Demonstrate passion for PacSun products, brands, fashion, and trends.
Contribute to a positive working environment by exhibiting core value behaviors.
Adhere to Employee Appearance Guidelines and help maintain the company's fashion image.
Learn about products, brands, fashion, and trends, and strive to improve individual performance as a productive team member.