Black Friday Associate - Rockingham Park Mall
About The Position
The Sales Associate generates sales by demonstrating enthusiasm for products, brands, fashion, and trends, and by providing an exceptional customer experience. The associate completes initiatives and tasks assigned by the leadership team and contributes positively to the store team. The role involves engaging with customers, supporting sales and operational goals, executing visual and digital sales strategies, and maintaining store organization, cleanliness, and safety. Associates follow company and loss-prevention policies, share customer feedback with leadership, and contribute to a positive working environment while representing the PacSun brand. This is a part-time position requiring availability for 20–40 hours per week, including flexibility to work weekends, nights, and peak holiday periods. The position may require frequent lifting or moving of up to 20 pounds and occasional lifting or moving of up to 35 pounds, extended periods of sitting or standing, and climbing ladders as needed. Associates work in open environments with fluctuating temperatures and standard lighting.
Requirements
- Passion for product, brands, fashion, and trends.
- Effective written, verbal, and presentation skills.
- Strong communication skills.
- Excellent time-management skills.
- Proficiency in math and strong computer skills.
- Ability to work 20–40 hours per week with flexibility to work weekends, nights, and peak holiday periods.
- Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
- Ability to sit or stand for long periods and climb ladders as needed.
- Ability to maneuver around sales-floor, stockroom, and office areas.
- Ability to talk or hear regularly and to walk, use hands to handle or feel items, reach, twist, or squat.
- Vision abilities including close and distance vision, depth perception, and ability to adjust focus.
- High school diploma or equivalent preferred.
Nice To Haves
- High school diploma or equivalent.
Responsibilities
- Deliver an engaging, positive, and authentic customer experience.
- Focus on full-price selling while maintaining awareness of product value and promotions.
- Handle customer situations according to policy, seek solutions, and involve leadership in escalated issues.
- Complete assigned tasks in a timely and efficient manner.
- Execute visual directives and maintain company visual standards.
- Maintain organization and cleanliness and support a safe working and shopping environment.
- Follow company policies, procedures, the Code of Business Conduct, the Employee Policy Guide, and the Safety Program.
- Comply with loss-prevention policies and report violations to leadership or the Silent Witness Hotline.
- Share customer feedback with leadership to improve the customer experience.
- Participate in company and store contests and events and stay current on financial goals and priorities.
- Support leadership in achieving sales and operational goals.
- Support and execute digital sales strategies, including ship-from-store and BOPIS.
- Represent the PacSun brand through enthusiasm for its products, brands, fashion, and trends.
- Contribute to a positive work environment by demonstrating core value behaviors.
- Follow Employee Appearance Guidelines and help maintain the company’s fashion image.
- Learn about products, brands, fashion, and trends, and work to improve individual performance as a productive team member.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
