Black Friday Associate

PACSUN•Palm Desert, CA

13h

About The Position

The Sales Associate generates sales by demonstrating enthusiasm for products, brands, fashion, and trends, and provides customers with an exceptional experience. The associate completes initiatives and tasks assigned by the leadership team while contributing positively to the store team. The role focuses on customer service, full-price selling, store presentation, organization, safety, and compliance with company and loss-prevention policies. The associate also supports store financial, sales, operational, and digital-sales goals, including ship-from-store and BOPIS. The associate represents the PacSun brand, follows employee appearance guidelines, and continually develops product knowledge and individual performance. This is a part-time position requiring availability for 20–40 hours per week, including weekends, nights, and peak holiday periods. Physical duties include lifting and moving items, standing or sitting for extended periods, climbing ladders as needed, and moving around the sales floor, stockroom, and office. The work environment is open, with fluctuating temperatures and standard lighting.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week, including weekends, nights, and peak holiday periods.
Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Frequently sit or stand for long periods and climb ladders as needed.
Ability to maneuver around sales-floor, stockroom, and office areas.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Deliver an engaging, positive, and authentic customer experience.
Focus on full-price selling while remaining aware of product value and promotions.
Handle customer situations according to policy, seek solutions, and involve leadership in escalated issues.
Complete assigned tasks promptly and efficiently.
Execute visual directives and maintain company visual standards.
Maintain organization and cleanliness to support a safe working and shopping environment.
Follow company policies, the Code of Business Conduct, the Employee Policy Guide, and the Safety Program.
Comply with loss-prevention policies and report violations to leadership or through the Silent Witness Hotline.
Share customer feedback with leadership to improve the customer experience.
Participate in company and store contests and events.
Stay current on financial goals and priorities, and support leadership in meeting sales and operational goals.
Support and execute digital sales strategies, including ship-from-store and BOPIS.
Represent PacSun through enthusiasm for its products, brands, fashion, and trends.
Contribute to a positive work environment by demonstrating core-value behaviors.
Follow Employee Appearance Guidelines.
Learn about products, brands, fashion, and trends, and work to improve individual performance as a productive team member.