Birthday Party Assistant

92nd Street Y•New York, NY
•$23 - $26

About The Position

The Birthday Party Assistant supports the 92NY Party Supervisor by responding to party inquiries, helping manage bookings and payments through Traction Rec, and preparing weekly schedules, signs, and memos for weekend parties. The role also maintains the party instructor coach contact list and manages party favors. The assistant directs potential customers through 92NY’s birthday party offerings, follows up on patron emails, books parties and takes payments, and schedules and conducts tours that explain available venues and facilities. The role helps maintain an organized, web-based booking process for birthday party venues and rooms. The position is listed as per diem and requires 14.5 hours per week.

Requirements

  • High school diploma; a bachelor’s degree is preferred.
  • Administrative experience required.
  • Experience with professional event and/or birthday party planning.
  • Knowledge, expertise, and efficiency in explaining and selling birthday party packages.
  • Strong proficiency in Microsoft Word, Excel, and Outlook.
  • Excellent verbal, written communication, and presentation skills.
  • Ability to multitask and be extremely detail oriented.
  • Strong organizational skills, including handling high volumes of data.
  • Ability to communicate well and effectively with other members of the Party Team.

Nice To Haves

  • Bachelor’s degree.
  • Salesforce experience; training can be provided for Salesforce and the Traction Rec system.

Responsibilities

  • Manage or respond directly to phone and email inquiries and guide potential customers through 92NY birthday party offerings.
  • Follow up on patron email responses.
  • Book parties and take payments using the calendar and Traction Rec system.
  • Schedule and conduct birthday party tours, highlighting and explaining venue and facility options.
  • Help maintain an organized, web-based party booking process for birthday party venues and party rooms.
  • Set up weekly party schedules and weekend signs.
  • Maintain the party instructor coach contact list.
  • Manage party favors.
  • Set up weekly memos for party instructors.
  • Help manage bookings and payments through Traction Rec.
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