Biopharma Production Systems Specialist

Avantor•Boston, NH

4d•Remote

About The Position

Avantor is seeking a Biopharma Production Systems Specialist (BPSS) to provide customer consultation, technical sales support, and business development for Biopharma Production hardware platforms and associated consumables in an assigned territory. The role partners with the regional Biopharma Production team to develop and execute territory and account strategies that drive growth and achieve business objectives. The position is remote and field-based, serving customers across the greater Boston/New England region and Canada. Candidates may reside anywhere in New England and must be able to travel regularly throughout the territory; travel is expected to average approximately 50%, with customer visits potentially required up to five days per week and occasional international travel as business needs require. The role reports directly to the Regional Director of Biopharma Production Sales. The BPSS serves as a technical expert in biologics production, including upstream and downstream manufacturing and fill and finish. The specialist leads or supports initiatives to identify, develop, and close business opportunities; builds customer relationships; and works with Product Management, Strategic Marketing, Sales Operations, and colleagues across the organization. The position uses CRM and business intelligence tools to manage opportunities, sales activity, and forecasts. The expected base salary is $86,250–$146,912.50. The position is eligible for incentive compensation, with an expected target cash opportunity of $123,250–$209,875. Actual pay may vary based on factors including prior experience and eligible geographic location.

Requirements

Bachelor’s degree in Biology, Chemistry, Engineering, or a relevant life sciences concentration.
At least 5 years of experience in biopharmaceutical manufacturing, supplying technical products to the biopharma industry, or similar relevant experience.
At least 1 year of experience in a sales role.
Full driver’s license.
Willingness and ability to travel to customer locations up to five days per week based on business and customer needs; average travel is approximately 50%, with occasional international travel as needed.
Strong knowledge of Microsoft Office applications, including PowerPoint, Excel, and Word.
Strong written and verbal communication skills in English.
Strong public speaking and presentation abilities, particularly for complex subject matter.
Goal-oriented, self-motivated team player able to handle multiple priorities simultaneously.
Innovative mindset and ability to develop effective growth strategies.
Flexibility in a fast-changing environment and ability to work effectively under pressure.
Ability to work within a matrix organization to establish, maintain, and execute projects efficiently.
Demonstrated ability to collaborate across functions and organizational levels.

Nice To Haves

Master’s degree.
6–8 years of experience in biopharmaceutical manufacturing or supplying technical products to the biopharma industry.
3 years of experience in a sales role.

Responsibilities

Create and execute territory and account-based strategies to develop the pipeline, establish new customers, and exceed territory business goals for hardware platforms and associated consumables.
Manage pipeline opportunities after qualification using the CRM platform and business intelligence tools.
Consult with customers and gather requirements; develop opportunity strategies and proposals; present Avantor’s value proposition; conduct technical product demonstrations; and negotiate final contract terms and pricing.
Support opportunity nurturing and promotional activities, including technical presentations and applications development, to build regional awareness and credibility with technical end-users.
Support post-sale customer satisfaction and maintain a network of successful users to encourage long-term adoption of Biopharma Production hardware and consumables.
Map customer relationships to identify end-users of Avantor products and systems.
Partner with Product Management and Strategic Marketing to define commercial product strategies and monitor their success using CRM and business intelligence tools.
Promote continuous learning and information sharing across the team.
Support Sales Operations and Strategic Marketing in developing and delivering sales training.
Use the CRM system for consistent reporting and information exchange; track the sales cycle, competitive position, forecasted sales, and win/loss results.
Participate in or lead special projects and other duties as assigned.