BioPharma Production Specialist

Avantor•USA-TX Remote, TX
•$86,250 - $146,913

About The Position

The BioPharma Production Specialist manages selected large customer accounts within a defined territory and serves as the primary post-sale contact. The role manages complex negotiations and works to improve customer satisfaction, retention, and business growth. It engages customers through in-person meetings and digital channels to close sales, provide ongoing support, and deliver a high-quality customer experience. The specialist responds to inquiries, provides consultative guidance on products and services, executes sales strategies, generates performance reports, and identifies opportunities to increase sales while maintaining service excellence. The position also supports tactical sales execution and strategic territory development, mentors less experienced sales representatives, and contributes to regional sales strategy. The person must reside in a major Texas city, preferably Houston. The territory covers Texas, Arizona, and Oklahoma. The position involves travel to customer facilities and trade shows.

Requirements

  • At least 7–10 years of experience working in the chemicals space.
  • Familiarity with GMP/GLP bioproduction.
  • Must reside in a major Texas city; Houston is preferred.
  • Regular and punctual attendance.

Nice To Haves

  • A college degree in science and/or business is preferred.

Responsibilities

  • Manage selected large customer accounts within a defined territory and serve as the primary post-sale contact.
  • Manage complex negotiations and drive customer satisfaction, retention, and business growth.
  • Engage clients through face-to-face meetings and digital channels to close sales, provide support, and ensure a high-quality customer experience.
  • Respond to inquiries and provide consultative guidance on appropriate products and services.
  • Execute sales strategies, generate performance reports, and identify opportunities to increase sales volume while maintaining service excellence.
  • Apply commercial insight and relationship management skills to support tactical execution and strategic territory development.
  • Mentor less experienced sales representatives and contribute to regional sales strategy.
  • Support customers with material problem-solving.
  • Assist distributors and customers with product application information.
  • Follow up on Marketing-generated leads for future business.
  • Act as a liaison between customers, distributors, representatives, and Marketing.
  • Develop relationships with customers, distributors, and representatives.
  • Develop prospects for new leads.
  • Travel to customer facilities and trade shows.
  • Maintain regular and punctual attendance.
  • Maintain quality within the scope of the job description.

Benefits

  • Medical, dental, and vision coverage.
  • Wellness programs.
  • Health savings and flexible spending accounts.
  • 401(k) plan with company match.
  • Employee stock purchase program.
  • 11 paid holidays.
  • Accrual of 18 PTO days annually.
  • Volunteer time off.
  • Six weeks of 100% paid parental leave, except in states that offer paid family leave.
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