AGENT - BINGO

Plaza Hotel & Casino LLC • Las Vegas, NV

23h

About The Position

The Bingo Agent sells bingo cards to customers and accurately maintains the bank. The role assists customers with learning and playing bingo by providing information and instructions, performs caller duties, verifies winning cards, and distributes winnings. The position requires carrying out responsibilities in accordance with company standards, policies, and procedures.

The work schedule varies. Most tasks are performed indoors in a moderate, controlled environment, though some events require outdoor work. The work may take place in a fast-paced, busy, and noisy environment and may involve exposure to hot or cold surfaces, steam, and wet floors. The job description notes that reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.

Requirements

• Must be at least 21 years of age.
• Six months of bingo experience.
• One year of customer service experience.
• Ability to stand and/or walk for extended periods during a shift.
• Ability to lift 50 pounds.
• Excellent communication and customer service skills.
• Ability to obtain and maintain any necessary licenses and/or certifications; a gaming license is listed.
• Ability to communicate effectively in written and verbal form with guests, team members, and management.
• High school diploma or equivalent.
• Ability to work well with coworkers and as part of a team across departments and levels of management.
• Must present a well-groomed appearance.
• Ability to maneuver to all areas of the Bingo Room.
• Ability to work calmly and professionally in stressful situations.
• Physical ability to access all areas of the facility and move, lift, carry, push, pull, and place objects.
• Ability to withstand prolonged standing, stretching, bending, kneeling, lifting, and carrying items weighing at least 50 pounds without restriction.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Physical stamina and proper mental attitude to work under pressure.

Nice To Haves

• One year of experience preferred.
• Money-handling and documentation skills preferred.
• Previous experience working in a similar resort setting.

Responsibilities

• Sell bingo tickets to customers.
• Count bingo cards and accurately maintain the bank.
• Perform caller duties, including calling numbers over a microphone, providing instructions, and announcing the amount of money to be won.
• Reach for bingo balls while using machines and retrieve dropped bingo balls.
• Verify winning cards and distribute winnings in accordance with established cash-handling procedures.
• Assist customers with learning and playing bingo by providing information and instructions.
• Travel through customer seating aisles to collect winning cards, balance, and carry bingo boards.
• Observe players during the game.
• Perform other duties as assigned by management.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED