BINGO CLERK

The Pueblo of Sandia•Albuquerque, NM

9d•$11 - $12•Onsite

About The Position

The Bingo Clerk is responsible for assigned areas during each bingo session: the Bingo Card Room, Bingo Admission area, and Bingo Floor Sales. Duties include handling bingo paper, daubers, cash, sales, records, customer service, and electronic bingo equipment. Floor assignments are made based on job performance and knowledge in the Card Room and Admission areas, and may also depend on years of service. The role requires professional, friendly interaction with customers and coworkers, accurate handling and accounting of cash and bingo inventory, and regular attendance according to the assigned schedule. The work is performed indoors, may involve long hours and stressful conditions, and hours may change. Overtime is required.

Requirements

High school diploma, GED certification, or equivalent; relevant work experience or education may be substituted to satisfy education and/or work experience.
Must be at least 18 years of age.
Must be able to read, write, and speak English fluently.
Must be able to obtain and maintain the required STGC Gaming License.
Must undergo pre-employment and random drug screening.
Ability to use a cash register and computer.
Ability to deal effectively with the public and staff and speak professionally in public.
Ability to perform basic arithmetic, count cash, and give accurate change.
Ability to learn prices and computer codes.
Knowledge of bingo games and rules.
Excellent customer service and verbal and written communication skills.
Ability to work long hours under stressful conditions and work overtime as required.
Ability to perform the physical activities and movements described for the role, including walking, sitting, standing, stooping, bending, twisting, reaching, carrying, pushing, pulling, lifting, grasping, and coordinated hand use.

Responsibilities

Count and restock bingo paper and daubers in the Card Room, maintain accurate inventory counts, and issue and receive paper and accessories for Admission and Floor Clerks.
Compile daily reports of paper and dauber activity by clerk, package paper products as assigned, verify paper series, and cancel paper that cannot be resold.
Receive and verify cash banks and bingo paper with the paymaster or Card Room, as applicable to the assigned area.
Open the register at the designated time and sell bingo packages, including offering customers games they have not selected.
Sell special bingo cards to customers on the bingo floor when assigned to Floor Sales.
Maintain accurate records of bingo paper and cash, provide correct change and receipts for admission purchases, and provide accurate change for floor-special purchases.
Provide excellent customer service and information about Casino services.
Use and be responsible for electronic bingo equipment.
Return unsold paper and accessories to the Bingo Card Room and drop cash with the paymaster.
Clean the assigned work area.
Perform additional duties and responsibilities as necessary or assigned.
Maintain punctual and regular attendance in accordance with the assigned schedule and the Pueblo Sandia Attendance Policy.
Continue learning and building job expertise, adapt to changing circumstances and business initiatives, collaborate with coworkers and internal and external contacts, and maintain a professional, knowledgeable, friendly, and approachable demeanor.