Billing Supervisor - Payments

Envision Radiology•Colorado Springs, CO

1d•$51,960 - $64,950•Remote

About The Position

Envision Radiology is hiring a remote Billing Supervisor to lead the strategic direction and daily operations of payment functions within Billing Services. The position supervises payment systems, payment sources, and staff, and develops workflows to improve efficiency and maximize posting revenue. It reviews payment activities for accuracy and timeliness, monitors patient accounts for trends that could cause balance errors, and supports strong performance throughout the revenue and billing cycle. The supervisor reports payer reimbursement information to Management, serves as an escalation resource for payment issues, maintains staffing schedules, and ensures team compliance, training, communication, and engagement. The role collaborates with department leaders, other supervisors, Centers, and third-party vendors; identifies process improvements; and supports hiring, onboarding, performance reviews, and staff development. The position is remote and is open to candidates in Alabama, Arizona, Colorado, Florida, Idaho, Louisiana, Missouri, Nebraska, Oklahoma, Texas, Utah, Virginia, and Pennsylvania. The schedule is Monday through Friday, 8:30 AM–5:00 PM MST, with a pay range of $51,960–$64,950.

Requirements

More than three years of healthcare billing experience, with strong working knowledge of coding, third-party payer billing requirements, authorizations, and collections.
Previous management experience, including staff supervision.
Knowledge of medical terminology.
Detail-oriented, self-motivated, able to solve problems, and a team player.
Ability to navigate multiple computer screens and browsers quickly and accurately.
Ability to excel in a fast-paced team environment.
Ability to consistently exceed company and customer expectations.
Strong communication skills and a professional demeanor.
Bachelor’s degree in Business, Finance, or Healthcare, or equivalent education, training, and experience.

Nice To Haves

Bachelor’s degree in Business, Finance, or Healthcare is preferred.

Responsibilities

Provide daily leadership and operational support to the payments team, including supervision of payment systems, sources, and staff.
Develop workflow strategies to coordinate daily importing and posting of ERA, patient, and lockbox payments.
Monitor and analyze insurance payer reimbursement and provide reports to Management.
Serve as an escalation resource for the team and other departments and assist in resolving payer issues.
Supervise and maintain staffing schedules.
Maintain team compliance, policies, training, communication, and engagement.
Research, identify trends, and resolve complex payment issues involving internal systems, payer systems, and merchant vendors.
Coordinate with department supervisors and leadership, communicate across departments, and act as a liaison between departments, Centers, and third-party vendors.
Maintain knowledge of cash application processes, third-party payment requirements, and federal, state, and local regulatory guidelines for payer types.
Identify potential process improvements and standardization opportunities.
Assist with training, orientation, performance appraisals, and disciplinary actions for assigned personnel.
Forecast staffing needs and work with Human Resources on candidate interviews and selection.
Perform other duties as assigned.