Billing Specialist

Hospice of Wichita Falls•Wichita Falls, TX

19d

About The Position

Hospice of Wichita Falls is seeking a Billing Specialist to help ensure accurate, timely billing and payments for hospice services. The role prepares and submits private insurance claims, verifies benefits, obtains authorizations, and follows up on outstanding accounts. It reviews billing information, researches denied or unpaid claims, submits corrections and appeals, and posts and reconciles payments. The position also assists with physician credentialing, payer enrollment, monthly physician invoices, and billing reports. The Billing Specialist works closely with Admissions, clinical staff, physicians, accounting, and other billing team members to resolve questions and maintain accurate accounts. The position provides backup support for Medicare and Medicaid billing as assigned and requires a helpful, professional approach when communicating with patients, families, and insurance companies. Hospice of Wichita Falls is a nonprofit, community-based hospice serving patients and families across 12 North Texas counties.

Requirements

High school diploma or GED.
Two to five years of billing or accounts receivable experience.
Knowledge of Microsoft Office.
Experience using billing software and electronic medical records.
Accurate typing at 40 words per minute and proficiency with a 10-key keypad.
Strong organizational, communication, and problem-solving skills.
Ability to manage deadlines, handle detailed information accurately, and follow through on unresolved accounts.
Ability to work independently and as part of a team while protecting confidential information.

Nice To Haves

Some college.
Hospice, palliative care, physician practice, or private insurance billing experience.
Familiarity with Medicare and Medicaid billing.

Responsibilities

Prepare and submit private insurance claims.
Verify benefits and obtain authorizations.
Follow up on outstanding accounts.
Review billing information and research denied or unpaid claims.
Submit claim corrections and appeals.
Post and reconcile payments.
Assist with physician credentialing, payer enrollment, monthly physician invoices, and billing reports.
Work with Admissions, clinical staff, physicians, accounting, and other billing team members to resolve questions and maintain accurate accounts.
Provide backup support for Medicare and Medicaid billing as assigned.
Respond professionally and helpfully to patients, families, and insurance companies.