Billing Specialist
The Forest at Duke•Durham, NC
About The Position
The Billing Specialist processes census information, maintains resident profiles, and performs resident private-pay billing, Medicare A and B billing, and supplemental insurance billing. This position reports directly to the Accounting Manager. The role supports The Forest at Duke, a continuing care retirement community serving residents in independent living, assisted living, and skilled nursing, as well as an on-site clinic.
Requirements
- High school diploma or equivalent; a college degree is preferred.
- At least 3 years of experience in medical billing and insurance claims; skilled nursing experience is a plus.
- Firm understanding of insurance fundamentals, including covered services, deductibles, co-insurance, PPOs, HMOs, Medicare A and B, and supplemental insurance.
- Competence using computer applications, including financial and billing software, spreadsheets, and website applications.
- Strong attention to detail and perseverance in filing claims and following up on denials.
- Ability to maintain confidentiality and attention to detail.
- Ability to communicate effectively with vendors and partners in other departments.
- Ability to process data in a timely and accurate manner.
- Excellent math and organizational skills.
- Dedication to customer service.
Nice To Haves
- Certifications in medical billing or coding.
- Long-term care experience.
- Billing experience in skilled nursing.
- Experience with MatrixCare.
- College degree.
Responsibilities
- Process census information.
- Maintain resident profiles.
- Perform resident private-pay billing.
- Perform Medicare A billing.
- Perform Medicare B billing.
- Perform supplemental insurance billing.
- File insurance claims and follow up on denials.
- Ensure compliance with HIPAA rules and regulations.
- Communicate effectively with vendors and partners in other departments.
- Process data in a timely and accurate manner.
- Provide customer service.
Benefits
- Competitive annual salary.
- Low-cost health benefits.
- Company-paid life and disability insurance.
- Generous 403(b) retirement plan company match.
- Company-paid employee assistance program for the employee and immediate family.
- Paid time off.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
