Billing Specialist FT

Acute Rescue and Transport Inc•Boise, ID

21d

About The Position

Acute Rescue is seeking a Billing Specialist with strong numerical skills and a commitment to helping clients. The role is part of the administrative team and involves customer service for a broad range of clients, requiring accuracy, communication, and interpersonal skills. The position processes medical billing and maintains related records, addresses billing questions and complaints, and supports accurate, compliant handling of patient accounts. The role works under the supervision of the Billing Manager. After the probationary period, the employee may qualify for the company’s benefits package.

Requirements

High school diploma or equivalent.
Accuracy and attention to detail.
Communication and interpersonal skills.
Understanding of basic medical terminology.
At least two years of relevant clerical or medical experience.
Knowledge of English grammar, spelling, and punctuation.
Knowledge of office terminology, procedures, routines, and equipment.
Knowledge of business mathematics.
Skill in organizing records.
Ability to understand and carry out verbal and written directions.
Ability to work with the general public, including people who may be frustrated or under stress, in a tactful and courteous manner.
Ability to maintain effective working relationships.

Nice To Haves

EMS knowledge or experience.
Ambulance billing experience.
Experience with electronic medical billing software.
Medical billing and coding experience.

Responsibilities

Process medical billings for private payments, private insurance, liability insurance, Workers’ Compensation, Medicaid, Medicare, Veterans Administration, and contracted services with hospitals, correctional facilities, and other medical facilities.
Maintain medical and billing records and information relating to special contract billing accounts.
Ensure billing sheets and flow sheets from field personnel are received.
Verify that charges are correct for services delivered.
Prepare, review, and send statements and insurance billings.
Work with a collection agency to recover delinquent accounts.
Answer questions from patients, patient representatives, attorneys, and insurance companies.
Review patient records daily for accuracy, supply missing information, and ensure compliance with company policy and government regulations.
Research billing issues and complaints and work toward resolution.
Enter account activity and payment schedules into the database.
Post and process insurance denials.
Prepare and submit appeals for denied claims.
Prepare and mail statements and reports.
Maintain confidentiality of patient healthcare information in compliance with HIPAA.
Access patient records as needed for review by physicians, technicians, and other medical staff members.
Follow professional standards and comply with local, state, and federal regulations.