Billing Specialist

Service Sanitation, Inc. • Gary, IN

6d • $21 - $23

About The Position

Service Sanitation is seeking a detail-oriented and organized Billing Specialist to join its Billing team. The role coordinates daily billing activities, ensures accurate and timely invoice processing, and manages 28-day and monthly billing cycles. It also involves maintaining billing accuracy, processing customer billing requests, and resolving invoice discrepancies. The ideal candidate is dependable and proactive, can manage multiple priorities while meeting deadlines, and communicates and collaborates effectively with internal departments and customers.

Requirements

• Associate degree or a minimum of two years of relevant work experience preferred.
• Proficiency in Microsoft Office applications, particularly Excel, Outlook, and Word.
• Strong attention to detail and commitment to maintaining accurate billing records.
• Excellent organizational and time-management skills, with the ability to manage multiple priorities and meet deadlines.
• Strong problem-solving and communication skills, with the ability to work effectively both independently and as part of a team.

Responsibilities

• Close and process work orders daily to ensure accurate and timely invoicing.
• Coordinate and manage 28-day and monthly billing cycles.
• Perform quality control reviews to ensure billing accuracy and compliance with established procedures.
• Assist customers with online bill payments, invoice access, and billing portal inquiries.
• Review and process customer requests for credits, billing adjustments, and invoice corrections.
• Maintain and manage customer billing platforms, including Ariba and Coupa.
• Prepare, review, and process customer lien waivers.
• Monitor and respond to billing requests submitted through Microsoft Teams.
• Collaborate with internal departments and customers to resolve billing discrepancies and inquiries.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree