Billing Specialist

Midwest Vision Partners•Jackson, MI

About The Position

The Billing Specialist oversees the billing process for customers, patients, and Midwest Vision Partners (MVP) platforms. The role performs accounting, customer service, and organizational tasks to support the financial health of the organization. It includes resolving outstanding insurance and patient balances, handling billing transactions in Allscripts Practice Management, and providing professional communication and general office support.

Requirements

  • High school diploma or GED.
  • Knowledge of ICD-10 and CPT codes.

Nice To Haves

  • One or more years of customer service experience.
  • Ophthalmology, optometry, ambulatory surgery center, and/or optical billing experience.
  • Experience in revenue cycle management.

Responsibilities

  • Reconcile outstanding balances from insurance companies and patients.
  • Discuss open balances with patients and collect payments as appropriate.
  • Maintain collection agency accounts.
  • Make outgoing calls to insurance companies and patients to resolve outstanding claims and balances.
  • Apply knowledge of medical insurance and use computer software appropriately.
  • Post charges, payments, and adjustments in Allscripts Practice Management software.
  • Communicate effectively and professionally with physicians, coworkers, management, and patients.
  • Perform general office duties and other duties as assigned.

Benefits

  • Competitive wages.
  • Medical, dental, life, and short- and long-term disability insurance.
  • Paid time off (PTO) program.
  • Seven company-paid holidays.
  • 401(k) retirement plan with company match.
  • An organization focused on People, Passion, Purpose, and Progress.
  • Inspirational culture.
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