Billing Specialist
About The Position
The Billing Specialist supports lawyers with preparing and processing client bills accurately and on time, in accordance with client agreements and accounting standards. The role handles billing questions and research, and prepares and distributes proformas, invoices, and billing-related reports for an assigned book of business. The specialist collaborates with various accounting departments and escalates complex or high-stakes billing matters to the Senior Billing Specialist or Billing Manager as needed. The role requires maintaining accurate billing records and supporting documentation, processing electronic invoices and resolving rejections or reductions, applying client billing guidelines and fee terms, and coordinating with lawyers, legal secretaries, partners, clients, vendors, and internal teams. The successful candidate must communicate professionally, preserve confidentiality, and manage multiple priorities in a fast-paced environment.
Requirements
- Bachelor’s degree.
- At least two years of billing, accounting, or related professional services experience.
- Proficiency in Microsoft Word and Excel.
- Understanding of general accounting principles as they apply to billing and accounts receivable.
- Excellent math aptitude.
- Strong organizational skills and attention to detail.
- Good judgment and strong interpersonal communication skills.
- Strong analytical and problem-solving skills.
- Ability to work harmoniously and effectively with others.
- Ability to preserve confidentiality and exercise discretion.
- Ability to work under pressure and manage multiple projects with competing deadlines and priorities.
Nice To Haves
- Previous law firm experience.
- Experience implementing or exposure to various client billing agreements.
- Experience with 3E or other legal billing systems and electronic billing vendor sites.
Responsibilities
- Perform daily billing activities in support of partners, lawyers, and clients.
- Generate and edit proformas, create timecard summaries, update matter and timekeeper rates, and run client reports as requested.
- Ensure invoices for an assigned book of business are timely, accurate, accepted, approved, and billed monthly.
- Respond to billing questions from lawyers and legal secretaries and follow up with relevant partners and colleagues to resolve client billing issues.
- Understand and correctly implement client Outside Counsel Guidelines and fee terms.
- Process electronic invoices accurately and efficiently and resolve invoice rejections or reductions in a timely manner.
- Maintain invoice-support documentation, electronic submissions and appeals, and unallocated balance records as directed.
- Update billing fields, work-in-progress notes, and billing-preference notes to keep records current.
- Manage billing for an assigned book of business.
- Collaborate with the billing team, finance team, and other Firm groups and departments.
- Use billing coordinators and senior billing coordinators effectively to create efficiencies within the billing department.
- Escalate complex or high-stakes billing issues to the Senior Billing Specialist or Billing Manager as needed.
- Perform other duties as assigned.
Benefits
- Bonus eligibility
- Comprehensive benefits program
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What This Job Offers
Job Type
Full-time
