Billing Specialist

Tarter Farm and Ranch • Dunnville, KY

13d

About The Position

The Billing Specialist is responsible for accurate and timely billing processes, including managing invoicing, processing payments, and resolving customer account discrepancies. The role works closely with finance, sales, and customer service teams to communicate about billing issues, maintains detailed records, and follows company policies and applicable regulatory requirements. The position supports the company’s financial health and operational efficiency while contributing to customer satisfaction through transparent and accurate billing practices.

The Billing Specialist prepares invoices, reviews billing data, processes payments, updates customer accounts, maintains records, supports month-end closing and reporting, responds to customer questions and disputes, and helps ensure billing compliance. The role also uses analytical and problem-solving skills to identify billing trends and recommend workflow improvements.

Requirements

• High school diploma or equivalent.
• Proven experience in billing, invoicing, or accounts receivable roles, preferably within a corporate or service environment.
• Proficiency with billing software and Microsoft Office applications, especially Excel.
• Strong attention to detail and accuracy in handling financial data.
• Excellent written and verbal communication skills to interact effectively with internal teams and customers.
• Strong analytical and problem-solving skills.

Nice To Haves

• Associate degree or higher in accounting, finance, or a related field.
• Experience with enterprise resource planning (ERP) systems such as SAP, Oracle, or NetSuite.
• Knowledge of relevant regulatory requirements and compliance standards related to billing and financial transactions.
• Background in customer service or account management.
• Certification in billing or accounting, such as Certified Billing Specialist or CPA.
• Ability to analyze billing trends and contribute to process improvements.

Responsibilities

• Prepare and issue accurate invoices to customers in a timely manner according to contract terms and company policies.
• Review billing data for accuracy, identify discrepancies, and resolve billing issues by coordinating with internal departments and customers.
• Process payments and update customer accounts, ensuring all transactions are recorded correctly in the billing system.
• Maintain detailed records of billing activities, customer communications, and payment histories for auditing and reporting purposes.
• Collaborate with finance and sales teams to support month-end closing activities and provide billing reports as needed.
• Respond promptly to customer inquiries regarding billing questions, disputes, or adjustments to maintain positive client relationships.
• Ensure compliance with company policies, industry regulations, and legal requirements related to billing and invoicing.
• Analyze billing trends and contribute to process improvements.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED