Billing Specialist

Confluent Health • Bozeman, MT

5d

About The Position

Lone Peak Physical Therapy, a member of the Confluent Health family of physical therapy and occupational therapy companies, is seeking an experienced Billing Specialist. The role manages key parts of the medical billing and revenue cycle, with a focus on accounts receivable, insurance claims, denials, payer follow-up, and timely collections. The specialist works with patients, insurance payers, clinic staff, clinical teams, and referral sources to resolve billing and insurance issues, while maintaining accuracy, deadlines, and patient confidentiality.

The company describes a supportive, employee-focused, collaborative culture with structured onboarding, ongoing support from clinic leadership, a buddy system across clinic locations, and growth pathways into clinic management, operations, and leadership roles. Compensation is approximately $22–$23 per hour.

Requirements

• High school diploma or GED.
• Experience with medical coding.
• Experience with insurance claim submission.
• Experience with accounts receivable and aging reports.
• Experience with denial management and resolution.
• Experience with insurance appeals processes.
• Experience with prior authorization requests.
• Experience communicating with insurance companies and patients regarding billing, claims, and reimbursement issues.

Responsibilities

• Manage patient accounts throughout the medical billing and revenue cycle, from account creation through claim submission and patient statements.
• Follow up on denied, unpaid, and underpaid claims; research issues and resubmit or appeal claims as appropriate.
• Monitor and work accounts receivable aging reports to support timely collections and reduce outstanding balances.
• Communicate with insurance payers about claims, reimbursement, billing requirements, and account issues.
• Verify insurance benefits and eligibility using payer portals and ensure information is accurate.
• Communicate professionally with patients about balances, billing questions, and payment plans.
• Collaborate with clinic staff, clinical teams, and referral sources to resolve billing and insurance issues.
• Maintain knowledge of ICD-10, CPT, HCPCS, payer requirements, and HIPAA regulations.
• Complete daily billing and accounts receivable tasks accurately and within established deadlines while maintaining patient confidentiality.

Benefits

• Health, dental, and vision insurance.
• Paid time off.
• Family building and parental leave benefits.
• 401(k) with employer matching up to 4%.
• Structured onboarding with a 30/60/90-day development plan and ongoing support from clinic leadership.
• Clear growth pathways into clinic management, operations, and leadership roles.
• Collaborative team culture with access to leadership and a buddy system across clinic locations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED