Billing Specialist

RLM Underground, LLC•Springfield, KY

14d•$40,000 - $50,000

About The Position

The Billing Specialist supports accurate and timely billing for telecommunications construction projects and maintains documentation so completed work is properly captured, approved, and invoiced. The role works closely with Project Managers, Construction Managers, field personnel, subcontractors, customers, and accounting staff to verify production, resolve billing discrepancies, and maintain accurate project records. The position requires strong organization, attention to detail, comfort working across multiple projects and systems, and consistent follow-up to keep billing and locate activities moving. This role also supports project and operational workflows by tracking projects from field production through billing completion, maintaining customer-specific billing requirements, and helping Operations and Accounting with reporting, reconciliations, document organization, and other administrative needs. Additional office and operational responsibilities may be assigned as workload and business needs require.

Requirements

Must demonstrate, through training or experience, completion of high-level tasks in support of an assigned department or project.
At least one year of experience in QuickBooks or QBO.
Ability to receive, organize, file, and maintain documents and/or data for an assigned department or project.
Ability to communicate with employees, contractors, vendors, and/or customers to assist assigned departments or projects.
Ability to read, interpret, and input data in support of an assigned department or project.
At least two years of related billing work experience.
Proficiency with office hardware and software, including PCs, tablets, printers, copiers, Microsoft, and Google tools.
Excellent customer service skills.
Strong oral and written English language skills.
Must be authorized to work in the United States for any employer.
Successful completion of a pre-employment drug screen, background verification, and motor vehicle record check.

Responsibilities

Review daily production reports, field documentation, maps, redlines, and other supporting information for accuracy and completeness.
Enter and maintain production information in company and customer tracking systems.
Prepare customer billing based on approved production, contract pricing, completed units, and applicable purchase orders.
Verify quantities, rates, project codes, locations, and supporting documentation before submitting billing.
Ensure billable work is captured and submitted within required customer billing cycles.
Track production from completion through customer approval and invoicing.
Identify missing, incomplete, or rejected production and coordinate with Project Managers, Construction Managers, or field personnel to resolve issues.
Research billing discrepancies and assist with corrections, resubmissions, and rejected invoices.
Maintain organized billing records and supporting documentation for each project.
Track unbilled production and aging items to prevent completed work from remaining unbilled.
Assist with customer billing portals, spreadsheets, purchase orders, work orders, and project-specific billing requirements.
Communicate billing deadlines and outstanding documentation needs to project teams.
Assist management with billing reports, production summaries, and reconciliations.
Maintain communication with Project Managers regarding production, billing, and locate-related issues.
Assist with tracking projects from field production through billing completion.
Help identify recurring documentation or production issues that delay customer approval or billing.
Maintain customer-specific billing requirements and ensure internal teams understand documentation expectations.
Support Operations and Accounting with reporting, reconciliations, document organization, and other administrative needs.
Assist with additional office and operational responsibilities as workload and business needs require.