Billing Specialist

Braman Termite & Pest Elimination•Agawam, MA

11d•Onsite

About The Position

Braman Chemical Enterprises is seeking a detail-oriented and dependable Billing Specialist to support accurate, timely billing and organized financial records. The position prepares and processes customer invoices, verifies billing documentation and financial information across computer systems, and posts transactions through customer billing portals. It also includes establishing and maintaining customer accounts, responding professionally to a high volume of calls, processing accounting-related mail, preparing routine documents and reports, and assisting with general administrative duties, including occasional offsite errands. The role helps support daily operations, maintain accurate financial records, and build customer trust. It requires discretion with confidential financial information and adherence to company policies and applicable requirements. This is a full-time, fully office-based position in a professional work environment, with extended sitting and frequent computer use as well as occasional standing, walking, bending, and carrying light office materials.

Requirements

High school diploma or GED.
Meet one of the following: a one-year certificate from a college or technical school; three to six months of related experience or training; or an equivalent combination of education and experience.
Strong attention to detail and commitment to accuracy.
Ability to manage multiple priorities and meet deadlines.
Comfort navigating multiple computer systems and entering financial data.
Proficiency with word processing and spreadsheet software.
Clear, professional communication skills.
Customer-focused approach and ability to handle questions calmly and respectfully.
Dependability, organization, and willingness to learn.
Valid driver’s license and proof of personal auto insurance.
Successful completion of required background checks and drug screening, subject to applicable law and company policy.

Nice To Haves

Prior experience in billing, accounting, bookkeeping, or administrative support.
Working knowledge of billing, invoicing, and financial recordkeeping systems.

Responsibilities

Prepare and process accurate, timely customer invoices.
Review purchase orders, sales tickets, and supporting documentation for billing accuracy.
Enter, review, and verify financial information across multiple computer systems.
Post transactions and upload invoices through customer billing portals.
Establish new customer accounts and maintain accurate, organized client records.
Handle a high volume of incoming calls from customers and internal team members professionally and courteously.
Open, sort, and process incoming accounting-related mail.
Prepare routine correspondence, documents, and reports.
Assist with general administrative duties, including occasional offsite errands.
Maintain confidentiality of customer, employee, and company financial information.
Follow company policies and applicable requirements to ensure accurate and consistent billing practices.