Billing Specialist

MCNAUGHTON MCKAY GROUP•Carthage, TX

13d

About The Position

The Billing Specialist is responsible for accounts receivable department activities, including assisting with credit policy and procedures and administering credit functions to increase sales, maximize cash flow, and safeguard accounts receivable and other assets. The position leads regional credit department staff and manages billing, collections, customer disputes, lien processes, pricing credits, and month-end statements. It works with sales account managers and the Finance/Credit Specialist to resolve issues and determine when more involved collection procedures are needed.

Requirements

Excellent analytical and problem-solving skills.
Advanced PC skills with Microsoft Office products.
Effective written and verbal communication skills.
Self-motivated, customer-service-driven, and a hands-on team player.

Nice To Haves

Bachelor’s degree preferred; additional experience may be considered in lieu of education.

Responsibilities

Lead the activity of the regional credit department staff.
Initiate prompt collection of delinquent accounts.
Investigate and resolve customer disputes in collaboration with sales account managers while protecting market share and goodwill.
Prepare monthly activity reports for sales management.
Ensure corporate credit policy is followed.
Maintain DSO at or above corporate requirements.
Identify and coordinate process improvements with other departments to reduce unpaid invoices and invalid deductions.
Manage billing, including consolidated billing, and month-end statements.
Manage the lien process for the contractor segment of the business.
Manage collection and problem-resolution activities related to automotive accounts.
Work with the Finance/Credit Specialist to determine when accounts require more involved collection procedures, such as a site visit, collection agency, or attorney.
Manage the issuance of pricing credits.