Billing Specialist

You Thrive Florida•Bartow, FL

12d•Onsite

About The Position

The Billing Specialist performs billing-related activities for the Senior Services Program. The role supports accurate and timely billing, data entry and reporting, provider communication and training, and general administrative assistance. The position is based primarily in Hernando or Polk Counties, with occasional travel to other counties, and involves working in an office environment with others and using office equipment. This is a full-time, benefits-eligible position.

Requirements

High school diploma or equivalent.
At least one year of billing-related experience.
Valid Florida driver’s license and insurability by the company’s current carrier.
Ability to work with limited direction and knowledge of organizational methods.
Ability to complete work with a high degree of accuracy and compile data from various sources and departments.
Effective oral and written communication skills.
Ability to establish effective working relationships with supervisors, peers, vendors, and clients.
Expertise in word processing and Windows-based applications; ability to use a personal computer and general office equipment.
Customer service skills, including dealing with difficult individuals.
Ability to work in a multitasking environment and maintain client and staff confidentiality.
Proficiency in using Excel spreadsheets.
Subject to federal, state, and local legal requirements and background checks or clearance for working with a vulnerable population.

Nice To Haves

Accounting background preferred.

Responsibilities

Contact service providers regularly as needed to ensure timely submission of worker logs and billing grids.
Review received billing documents on an ongoing basis to ensure they meet quality standards.
Update billing information in eCIRTS in a timely manner and keep other required data elements updated in CIRTS.
Cross-check billing data to ensure information is congruent.
File billing documents and worker logs as required.
Submit eCIRTS reports, invoices, and individual client reports to Finance.
Enter data into the ServeTracker database for client tracking and report generation.
Provide provider staff with ongoing training as needed regarding billing requirements.
Complete retroactive change forms as required.
Assist with service data reports and with preparing and submitting statistical reports to the Program Director or Service Area Managers.
Assist with telephone calls, take messages, and provide general information to clients and the public as needed.
Attend and actively participate in training programs, staff meetings, and other directed meetings or training.
Maintain confidentiality of client, staff, and agency information; act professionally and maintain effective working relationships with coworkers, clients, and community contacts.
Follow You Thrive Florida policies and procedures, including personnel, occupational health and safety, and payroll policies and practices.
Perform additional duties as assigned by a supervisor, management staff, the program director, or You Thrive Florida management staff.