Billing Specialist — Graceland Psychiatry

Graceland Psychiatric & Neuromodulation Center•San Antonio, TX

About The Position

Graceland Psychiatry is seeking a detail-oriented and reliable Billing Specialist to support billing operations for its psychiatric practice. The role handles day-to-day medical billing tasks, works closely with the billing team, and collaborates with clinical and administrative staff to keep the revenue cycle running smoothly and accurately. The position contributes to a practice focused on delivering quality behavioral health care.

Requirements

  • Strong knowledge of financial concepts, including debits and credits and account reconciliation.
  • Proficiency in billing or accounting software.
  • Experience in medical billing, including CPT coding, ICD-10 coding, medical terminology, and medical collection processes.
  • Behavioral health or psychiatric billing experience required.
  • Familiarity with insurance verification, prior authorization, and claims appeals processes.
  • Strong analytical skills for account reconciliation and reviewing financial and billing data.
  • Effective communication skills and strong phone etiquette for patient and payer interactions.
  • Ability to maintain confidentiality and comply with HIPAA and other applicable regulations.
  • Accurate 10-key typing skills.

Responsibilities

  • Support the end-to-end billing process for psychiatric services, including claims submission, accounts receivable, and payment posting.
  • Verify insurance eligibility and benefits, and obtain prior authorizations for psychiatric services as needed.
  • Process and reconcile journal entries and account reconciliations using accounting or billing software such as QuickBooks or similar platforms.
  • Perform medical billing tasks involving CPT coding, ICD-10 coding, psychiatric and behavioral health terminology, and medical collections.
  • Conduct data entry with high accuracy using 10-key typing skills while maintaining meticulous, audit-ready records.
  • Follow up on denied or unpaid claims, identify billing discrepancies, and resubmit or appeal claims as needed.
  • Collaborate with clinical staff, front office, and compliance to resolve billing questions or documentation issues.
  • Communicate with patients, insurers, and payers regarding billing questions, balances, or payment plans.
  • Perform all other duties as assigned.
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