Billing Specialist

Pro-Vac•Deer Park, TX
•Hybrid

About The Position

Pro-Vac is seeking a detail-oriented, proactive Billing Specialist to manage customer billing with an emphasis on accuracy, compliance, and relationships with internal and external stakeholders. The role supports the company’s hydro-excavation and storm/sewer maintenance services by ensuring accurate financial transactions, invoices, and billing processes. The successful candidate will thrive in a fast-paced environment and use strong organization and financial reconciliation skills. The position is full-time, based in Deer Park, Texas, with primarily work-from-home arrangements and occasional office attendance. Work is performed during typical office hours in an office setting, with remote work possible upon supervisor approval. The role involves frequent interaction with team members and customers and access to standard office equipment.

Requirements

  • At least 2 years of experience in high-volume accounts receivable billing in construction or a related industry.
  • At least 2 years of experience with revenue billing, preferably involving contracted or project-bid work.
  • Knowledge of billing principles and financial compliance best practices.
  • Exceptional attention to detail and organizational skills.
  • Strong communication and problem-solving abilities.
  • Proficiency with accounting software, MS Office Suite, and Excel.
  • High school diploma or equivalent.

Nice To Haves

  • Associate’s or Bachelor’s degree.
  • Certifications in financial management or billing, such as CB or CPA.
  • Familiarity with the construction, stormwater, or hydro-excavation industries.

Responsibilities

  • Review customer contractual agreements and ensure billing compliance.
  • Invoice and cost customer work within 24 hours of completion.
  • Verify billing reconciliations, reports, and required forms for timely and accurate completion.
  • Communicate with customers to confirm invoices are received and address outstanding concerns.
  • Maintain a 95% accuracy rate in billing processes and submit invoices on time.
  • Organize and maintain a detailed, accurate billing database.
  • Collaborate with internal teams and external stakeholders to ensure clear communication and alignment.
  • Resolve billing-related issues promptly and efficiently.

Benefits

  • Medical, vision, long-term disability, life, and employee assistance program benefits.
  • 401(k) retirement plan with up to a 4% company match.
  • Paid vacation, sick/safe leave, and holidays.
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